Strategic Training Partner, Senior Manager (Workforce Capability Architecture – Global Quality Management System)

Job Description

Role Summary:

The Strategic Training Partner serves as a Workforce Capability Architect for the global QMS, responsible for designing how processes are translated into role-based capabilities, qualifications, and training programs across all quality value streams.

This role partners with Quality System Owners, Process Architects, and Digital Quality Systems to ensure that:

• training reflects true process execution
• capabilities are role-based and risk-based
• training is fully integrated with documentation, systems, and change management

This role requires expertise in capability design and architecture.

What You Will Own:

Process-to-Capability Architecture

Translate process design into role-based capability models by:

• Converting value streams and process maps into:
  • role definitions
  • required competencies
  • capability frameworks
• Definitions of what people must be able to do, not just what they must read
• Ensure alignment between:
  • process steps
  • system interactions
  • required skills

Global Training & Qualification Framework

Define and implement risk-based training that qualifies colleagues to perform GxP processes within a regulated environment.

• Role-based training models
• Curriculum design standards
• Qualification and requalification strategies
• Risk-based training approaches (not one-size-fits-all)

Ensure global consistency across:

• sites
• functions
• modalities

Training Integration Across Value Streams

Ensure training is embedded within end-to-end value streams by:

• Aligning training with:
  • Quality Event & CAPA
  • Change Control
  • Supplier Quality
  • Documentation updates
• Ensure training is triggered by:
  • process changes
  • SOP updates
  • system changes
  • defined business requirements

Holistically assess training content to prevent:

• training that is disconnected from executable tasks or regulatory requirements
• redundant or low-value training

Training Effectiveness & Capability Assurance

Move beyond training completion to true capability assurance by:

• Defining how training effectiveness is measured:
  • performance outcomes
  • error reduction
  • CAPA actions
• Identifying capability gaps through:
  • deviation trends
  • audit findings
  • inspection observations
• Establishing feedback loops between:
  • performance data
  • training improvements
  • KPI outputs

​Digital Alignment (LMS / QMS Integration)

Ensure training is digitally enabled and integrated by:

• Aligning training models with LMS and QMS systems
• Ensuring correct training triggers from:
  • document updates
  • change control
  • CAPA actions
  • business requirements
• Supporting automation of:
  • training assignments
  • on-the-job training recertifications
  • qualification tracking

Change Impact & Synchronization

Define how training evolves with system changes & ensure training updates are synchronized with:

• documentation
• process changes
• system updates

Define impact assessment models for:

• new processes
• updated procedures

Prevent misalignment between:

• what is written
• what is trained
• what is executed

Inspection Readiness & Regulatory Alignment

Ensure training and qualification meet expectations aligned to

ICH Q10 Pharmaceutical Quality System by ensuring GxP training is:

• role-based
• traceable
• inspection-ready
• Supports inspection preparation and responses
• Demonstrates that personnel are qualified, not just trained

Continuous Improvement of Workforce Capability

Drive evolution of how the organization builds capability by introducing and refining modern learning approaches:

• role-based learning
• just-in-time training
• risk-based curricula
• Reduction of unnecessary training burden
• Assessments for workforce effectiveness and personnel performance

Role Requirements:

• 8–12+ years in GxP Quality, Training, or Learning & Development
• Bachelor’s degree in Instructional Design, Education, Life Sciences, or related field; Master’s degree preferred.
• Experience designing global training and qualification frameworks
• Strong understanding of QMS processes and regulatory expectations
• Experience with LMS platforms (e.g., Cornerstone, SuccessFactors)
• Experience with process mapping / value streams preferred
• Ability to translate process requirements into capability models
• Strong stakeholder influence in global, matrixed environments

Pay Range:

$129,400 - $194,200

Disclosure Statement:

Flex Designation:

Hybrid-Eligible Or On-Site Eligible

Flex Eligibility Status:

In this Hybrid-Eligible role, you can choose to be designated as: 
1.    Hybrid: work remotely up to two days per week; or select
2.    On-Site: work five days per week on-site with ad hoc flexibility.

Note: The Flex status for this position is subject to Vertex’s Policy on Flex @ Vertex Program and may be changed at any time. 

#LI-Hybrid
 

Company Information

Vertex is a global biotechnology company that invests in scientific innovation.

Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry, ethnicity, disability, veteran status, genetic information, sexual orientation, marital status, or any characteristic protected under applicable law. Vertex is an E-Verify Employer in the United States. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law.

Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the recruiter or hiring manager, or contact Talent Acquisition at ApplicationAssistance@vrtx.com