Senior Manager, Pfizer Patient Services (PPS) Business Unit Strategy

This role will sit within the PPS Oncology / Specialty Care / Primary Care BU Strategy vertical and will be accountable for ensuring close alignment with Business Unit and Brand strategies. This role will ensure Oncology / Specialty Care / Primary Care patient services programs are rooted in comprehensive understanding of the patient journey and patients’ experiences taking Pfizer’s Oncology / Specialty Care / Primary Care treatments.  

Role Responsibilities 

This is a critical role responsible for developing and executing the strategy for patient services programs for Pfizer’s Oncology / Specialty Care / Primary Care Business Unit. This Senior Manager will:  

• Facilitate interactions between Patient Services teams and Business Unit partners, ensuring programs meet patient / healthcare provider needs and align to Business Unit strategies   

• Support the development and design of impactful patient service programs for all priority on-market and pipeline brands 

• Track brand needs, economics, strategies, timelines, and priorities while staying abreast of therapeutic area trends 

• Support identification, evaluation, and management of cost-effective vendor solutions  

• Manage and optimize PPS spend at the BU-level  

• Facilitate integration of PPS leadership strategies and performance in marketing plans, therapeutic area planning documents, and executive updates 

• Proactively establish strong internal and external relationships across PPS, the Business Unit, broader Global Access and Value (GAV) functions, US Market Access (USMA), and enabling functions (e.g., Digital, Analytics, Chief Commercial Office) 

• Be a part of a high-performing team of professionals, responsible for designing and executing patient support programs for the BU 

• Ensure program operating procedures are in alignment with legal, regulatory and compliance standards 

Basic Qualifications 

Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. 

• Bachelor’s degree required; advanced degree (MBA, MPH, etc.) preferred 

• 6+ years’ experience in Biopharma Patient Services Strategy / Operations / Program Management, Strategy / Management Consulting, or related area required  

• Experience supporting Oncology / Specialty Care / Primary Care brands preferred 

• Relevant healthcare experience includes experience working in/with consulting, commercial biopharma functions involving strategy development and/or strategic initiatives (e.g., marketing, commercial development, market access & pricing, etc.) 

• Strong enterprise thinking, strategic planning, and financial acumen, with a data-driven mindset and the ability to connect broader organizational goals to BU-specific strategies 

• Extensive cross-functional leadership and stakeholder management experience 

• Experience in portfolio strategy, with a proven ability to identify opportunities, anticipate challenges, and guide decision-making at scale 

• Exceptional written and verbal communication skills, and prior experience in presenting to functional leaders 

• Strong qualitative and quantitative analytical skills, including technical proficiency in Microsoft PowerPoint and Excel 

• Ability to receive and implement direction from senior colleagues to achieve meaningful outcomes and create business impact 

• Commitment to receiving development and coaching from leadership