Key Account Manager (Histology & Sequencing)
Roche
This listing was originally posted on Roche's careers page. Formulate is an equal opportunity job aggregator and is not involved in the hiring process. Where salary information is estimated, it is derived from BLS industry benchmarks and may differ from actual compensation.
Upgrade to Pro to access the AI-generated 'Read before applying' briefing and other premium pharma intelligence.
Upgrade to Pro — $25/moAt Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come.
Creating a world where we all have more time with the people we love.
That’s what makes us Roche.
The Opportunity
Roche Diagnostics is seeking a Key Account Manager (Histology & Sequencing) based preferably in the Western Cape with commercial experience in the Diagnostic / Medical industry. The role will involve developing account and portfolio strategies, identifying and securing sales opportunities, building relationships with key executive decision makers in customers to grow Roche market share. While the focus is on the Western Cape, the role will involve travel to other provinces.
Key Challenges
Stakeholder Engagement and Management
To build customer relationships by participating in Roche and industry events, identifying and engaging with executive decision makers, understanding market trends and provide feedback and input as required
To create and maintain the customer account mapping by identifying stakeholders, preparing a profile on the formal and informal decision makers and create an organogram of the account as required
To identify sales data trends at portfolio level by extracting the sales data, undertaking the analysis, identifying trends and variances and engaging with this information and providing reasons monthly
Understanding the customer needs and wants
To maintain effective internal relationships by engaging with relevant individuals and departments, influencing alignment and mobilisation towards key account and portfolio strategies, providing information and feedback and addressing any queries as required
To maintain relevant product, industry and sector knowledge by engaging with the market players including but not limited to competitors and customers, analysing information and activities, identifying issues and trends and providing feedback to the relevant individuals or departments as required
Account Management
To implement the account and portfolio strategy by understanding customer requirements, collaborating with marketing, implementing strategies in market segments and securing new clients and/or expanding footprint in existing clients as required
To identify sales opportunities by engaging with customers to understand new product or opportunities, analysing the opportunity, developing proposals and presenting to customers monthly and as required
To implement campaigns by engaging with Product Managers, engaging with customers and running campaign events as required
To respond to sales related queries by understanding the issue, sourcing the appropriate feedback and providing feedback to clients as required
To report on sales performance by understanding KPIs, analyzing sales data daily, identifying trends and patterns, providing feedback on performance, monitoring and achieving profitability and drafting reports monthly and as required
To achieve sales targets by managing sales opportunities, loading onto the CRM system, engaging with customers, preparing and presenting proposals, securing deals, monitoring customer satisfaction in implementation, identifying risks and implementing corrective action daily
To administer the sales process by loading all sales information into the CRM system, updating information, tracking pipeline progress, identifying areas of risk and opportunity and implementing appropriate actions daily
Customer Relationship Management (CRM) Data
To ensure accurate customer data is actively updated in the CRM tool
To ensure all customer related and internal activities are logged as per requirement
To analyse data/reports to understand performance trends
Customer Relationship Development / Prospecting
Develop a growth strategy focused both on financial gain and customer satisfaction.
Identifying and mapping business strengths and customer needs.
Conduct research to identify new markets and customer needs to expand
client base and viable income streams.
Have an in-depth knowledge of business products and value proposition.
A full job description will be made available to candidates invited to the interview process.
You, as an ideal candidate, will have the following skills, experience and education:
Required Qualification
NQF 7 in Medical science or similar is required.
Required Experience
At least 3-5 years experience in a commercial role in the medical industry. Preferably with experience in Histology and/or Sequencing.
In the absence of relevant qualifications, experience in the relevant field and at the relevant level will be considered.
Recommended Skills & Abilities :
Relationship management
Teamwork and collaboration
Accountability
Adaptability
Communication (verbal and written)
Decision making
Inspiring and influencing
Resilience
Self-management and maturity
Physical requirements : Ability to travel nationally and internationally
Note that relocation benefits are not available for this role.
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
Explore related positions you might be interested in
We'll notify you when matching roles are posted.
Interviewed at Roche?
Help others prepare — share your experience anonymously.
PHARMACEUTICAL
Small Molecules & Diagnostics
Upgrade to Pro to access AI interview prep brief and other premium pharma intelligence.
Upgrade to Pro — $25/mo