Field Vice President (FVP), Patient Experience, Access & Reimbursement

Field Vice President (FVP), Patient Experience, Access & Reimbursement

US Patient Experience Organization

Location: Field-Based

The Field Vice President (FVP), Patient Experience, Access & Reimbursement leads a US Access & Reimbursement field organization within the Patient Experience (PX) enterprise. This role is accountable for enabling timely, compliant, and sustainable patient access to GSK therapies through strong field execution, technology enablement, and enterprise leadership.

The FVP develops and leads senior field leaders and ARM teams, drives adoption of the Patient Management Platform (PMP) as the core operating system, and ensures disciplined case management and account management practices. The role partners closely with internal and external stakeholders to strengthen provider capabilities, influence access strategy, and accelerate the patient journey.

This position reports to the VP, US Patient Experience & Reimbursement, is field-based, and manages multiple direct reports.

Core Responsibilities (All Portfolios)

• Lead and execute national Access & Reimbursement strategy aligned to portfolio and PX priorities
• Recruit, develop, and lead high-performing A&R Directors and ARM teams, including second-line leaders
• Demonstrate strong digital fluency by driving implementation and optimization of the Patient Management Platform to improve prioritization, efficiency, and ARM effectiveness
• Demonstrate strong data fluency with the ARM Dashboard to identify trends, insights, and manage ARM performance in quarterly Territory Impact Discussions
• Establish strong case management standards to improve speed, quality, and patient outcomes
• Coach ARMs to operate as strategic account managers with proactive access planning
• Build trusted relationships and influence across providers, payers, hubs, Sales, Medical, Marketing, and PX partners
• Reinforce Ahead Together behaviors through modeling, coaching, accountability, and recognition
• Oversee reimbursement strategy execution including coverage, coding, billing, claims, and product acquisition education
• Ensure timely issue resolution through root cause analysis and proactive communication
• Monitor performance, KPIs, and experience measures to drive accountability and continuous improvement
• Ensure all activities align with legal, regulatory, and compliance requirements

Specialty Portfolio

• Lead Access & Reimbursement strategy for Specialty therapies across chronic, rare, and specialty disease areas
• Strong expertise in specialty distribution, pharmacy benefit access, and complex payer utilization management
• Experience navigating both pharmacy and medical benefit reimbursement pathways
• Proven ability to support providers managing longitudinal patient journeys and ongoing therapy management

Why You?

Basic Qualifications

• Bachelor’s degree
• 8–10 years of US pharmaceutical experience in Field Access & Reimbursement, Managed Markets, or commercial roles
• 3+ years of field team leadership experience
• Experience leading reimbursement support for HCP-administered and/or Specialty therapies
• Strong understanding of compliance and regulatory requirements
• Ability to travel up to 50%, including Durham, NC and Philadelphia, PA
• Valid US driver’s license

Preferred Qualifications

• Minimum of 1 year of second-line leadership experience leading leaders
• 5+ years of leadership experience in Field Access & Reimbursement
• Deep expertise in payer policy, coverage, coding, and payment
• Experience implementing and scaling technology platforms in field organizations, including PMP or similar systems
• Strong understanding of Medicare, Medicaid, and Commercial reimbursement dynamics
• Expertise across buy-and-bill, specialty distribution, and product acquisition models
• Proven ability to coach, develop, and retain high-performing leaders
• Strong executive communication and influence skills across matrixed organizations
• Demonstrated strategic thinking, learning agility, and ability to lead through ambiguity

Please visit  GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the appropriate Recruitment Staff by emailing us at - usrecruitment.adjustments@gsk.com

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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