Director, Learning & Capability Dev Ops

Company Overview

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people’s lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients’ needs and have the highest probability of success. GSK has kicked off 2025 with impressive growth in sales, profits, and earnings. We anticipate five major new FDA product approvals and 15 phase III/pivotal study readouts over the next two years. So far, we have secured two FDA approvals, with three more expected later this year. By uniting science, technology, and talent, we are committed to getting ahead of disease together. 

Job Purpose

The Director, Learning & Capability is a strategic partner to the Head of Learning & Capability, driving the end-to-end Capability Plan for Development Operations — with a core focus on Pipeline Project Management. They own delivery of key plan components and build and execute a forward-looking capability strategy anchored in the Dev Ops Strategic Workforce Plan and Horizon27. Working closely with change leaders across Dev Ops, this role anticipates emerging capability needs and translates them into high-impact learning strategies, programs, and experiences.

Key responsibilities:

• Lead capability gap analysis and needs assessment in partnership with the Head of Learning & Capability, and co-own the annual L&C plan with a particular focus on Pipeline Project Management

• Design and deliver targeted capability development plans for identified learning needs across Dev Ops — including Pipeline Project Management — working in close partnership with functional stakeholders.

• Build and maintain cross-functional partnerships across R&D — including Written Standards & Compliance Learning, Therapy Area Heads, and Capability leaders — to align priorities, standardise approaches, and unlock synergies.

• Manage external vendors to ensure high-quality, cost-effective delivery of capability development programmes and SOP learning solutions, maintaining clear scope and accountability.

• Partner with Dev Ops functional leaders and Therapy Area Heads to conduct regular organisational capability assessments and surface strategic skill gaps.

• Design, launch, and embed capability-building frameworks that standardise ways of working across Dev Ops, Pipeline Project Management, Therapy Areas, and the Learning & Capability team

• Define, track, and report on L&C metrics, KPIs, and compliance data to demonstrate impact, ensure accountability, and drive continuous improvement

• Drive adoption of modern, high-impact learning modalities — including AI-powered tools, microlearning, curated playlists, and platforms such as connectGSK — to maximise reach, relevance, and learner engagement

• Champion a culture of continuous learning and knowledge-sharing across Development Operations, ensuring insights and lessons learned are systematically captured, communicated, and connected to organisational goals

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree in HR, adult education, Scientific fields or business administration

• Extensive experience in a large pharma organization

• Deep expertise in clinical operations

• Extensive experience in developing and implementing adult learning solutions

• Proven matrix leadership skills with a track record of leading diverse teams to develop solutions

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Translates strategic plan into operational plans and guides execution.

• Proven ability to build relationships, influence decisions and drive results through partnership

• Professional training and experience in project and/or change management

• Ability to operate in a fast-paced environment and the ability to discern when to act independently

• Strong positive can-do attitude and comfortable interacting with levels higher-up in a matrix organization

• Proactive problem-solving skills

• Highly effective communicator (spoken, written, listener)

• Must be self-directed and highly motivated and understand where to apply efforts to achieve the most significant business outcome

• Proactively and independently manage a high-volume workload to a consistently high standard, by setting priorities, objectives and target dates.

• Own and manage complex projects and activities

#LI-GSK*

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive.

We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us at UKRecruitment.Adjustments@gsk.com where you can also request a call.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels. However, we have created a Recruitment FAQ guide. Click the Link where you will find answers to multiple questions we receive

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