Customer Engagement Executive

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.
Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.
Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

We are searching for a Customer Engagement Executive.
You will lead customer engagement across Thailand to build trusted partnerships with healthcare teams and system leaders. You will work closely with clinical colleagues, commercial partners, and health system stakeholders to understand needs and deliver practical solutions. We value clear communication, curiosity, collaboration, and a strong focus on measurable patient benefit. This role offers growth, the chance to shape local healthcare solutions, and aligns with GSK’s mission of uniting science, technology and talent to get ahead of disease together.
 

Responsibilities
This role offers the opportunity to lead key engagement activities and support vaccination integration within the territory. Key responsibilities include:

• Plan and deliver impactful educational meetings to strengthen HCP engagement and product understanding.
• Engage regional speakers to support peer-to-peer education and aligned communication.
• Build and sustain strategic partnerships with key HCPs and customer groups.
• Track engagement outcomes and refine plans to improve impact.
• Work with HCPs to identify care gaps and support integration of vaccination into routine practice.
• Collaborate cross-functionally to ensure coordinated and effective execution.

Why You?
This role is field-based across Thailand and requires regular travel within the assigned territory. Hybrid working flexibility may be available depending on local needs and team arrangements. We welcome applicants who value inclusion, teamwork, and practical problem solving. We encourage people from all backgrounds to apply.
 

Qualification:

Education: Bachelor’s degree in marketing, Business Administration, Communications, or a related field.

Experience: Minimum of 2-3 years of experience in a pharmaceutical company

Specific Requirements:

• Proven track record of successfully developing and executing activation campaigns, Experience managing multi-channel marketing campaigns.
• Cardiovascular experience is preferable.
• Strong strategic thinking, problem-solving, with focus on customer-centric approaches.
• Good project management skills, outstanding communication and interpersonal skills
• Results-oriented with a proactive and entrepreneurial mindset, work effectively in a fast-paced and dynamic environment.
• Strong leadership, team management skills with fostering a positive and inclusive team culture.

Ready to apply?
If you want to make a meaningful impact and grow your career by building real partnerships that improve patient care, we would love to hear from you. Apply now and help us get ahead of disease together.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact APACRecruitment.Adjustments@gsk.com. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

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