Sr. Manager, Commercial Learning & Development Field Trainer - HIV Treatment

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.

Job Description
 

At Gilead, our pursuit of a healthier world for all people has yielded a cure for hepatitis C, revolutionary improvements in HIV treatment and prevention as well as advancements in therapies for viral and inflammatory diseases and certain cancers.
 

We set and achieve bold ambitions in our fight against the world’s most devastating diseases, united in our commitment to confronting the largest public health challenges of our day and improving the lives of patients for generations to come.

Reporting to the Director of Commercial Learning and Development (CL+D) for the HIV Treatment Business Unit, the Senior Manager serves as a field facing leader focused on strengthening the capabilities of new and tenured HIV Treatment Specialists and Community Liaisons through in‑field coaching, ride‑alongs, and continuous skill reinforcement. Partnering closely with HIV sales leadership, this role drives individual and team growth by assessing field execution, delivering actionable coaching, modeling high‑impact and compliant behaviors, and reinforcing the practical application of selling and customer‑engagement models.

Success is measured by observable improvements in field competency and execution consistency, accelerated new‑hire readiness, and demonstrated contribution to improved sales performance, reflected in stronger goal‑attainment trends among supported teams, sustained adoption of key behaviors, and positive sales leadership feedback regarding coaching impact and field competence. The position may be remote or based at headquarters and requires approximately 50+% travel to effectively support the field.

Essential Duties:

• Provide hands-on field support through ride‑alongs and field observations, delivering real‑time coaching to new and tenured field employees to strengthen execution, confidence, and in‑role performance.

• Assess field behaviors and skill adoption during in‑field experiences, providing actionable, competency-based feedback to support continuous growth and consistent execution.

• Reinforce Gilead Sales Competencies by observing customer interactions, modeling high impact and compliant behaviors, and partnering with sales leaders to support individual and team development.

• Support onboarding and ongoing development across experience levels by tailoring coaching and reinforcement to new hire, mid‑tenure skill progression, and advanced capability building.

• Partner closely with Regional Directors, Executive Regional Directors, and any other sales field leadership to align coaching insights with development priorities and support readiness for business initiatives.

• Collaborate with cross functional partners (including Marketing, Commercial Operations, Global CL+D, Medical Information, Legal, Business Conduct, and Regulatory) to ensure field reinforcement aligns with strategy, messaging, and compliance expectations.

• Identify and communicate field observed capability gaps, execution trends, and learning needs to inform continuous improvement and optimization of development approaches.

• Serve as a field‑facing ambassador for learning, helping translate strategy into practical, repeatable behaviors that drive sustained performance.

• Supports key initiatives across the learner lifecycle—including New‑to‑Role (NTR), NSM, and MYM engagements—with targeted learning, coaching reinforcement, and enablement support aligned to evolving business and field priorities.

• Extended support within a matrixed environment, participating in select field meetings to provide learning and enablement expertise, reinforce priorities, and support execution alignment for collective success.

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Knowledge, Experience, and Skills:

• Demonstrated ability to coach in the field (ride-alongs/field observations), provide timely feedback, and drive measurable skill adoption with new and tenured sales professionals.

• Ability to assess performance and learning needs using observation, coaching notes, and business insights; translate findings into targeted training and reinforcement plans.

• Proficiency in the HIV Therapeutic Area, including HIV disease state, treatment landscape, and evolving standards of care.

• Demonstrated proficiency in Gilead Sales Competencies; ability to translate competencies into practical coaching, field application, and training design.

• Proficiency in Microsoft Office applications (Word, Teams, PowerPoint). Highly self-motivated and self-managed; ability to work independently and as part of a team. Efficient, strategic, and analytical mindset.

• Excellent facilitation and communication skills. Ability to handle diverse technical tasks and build consensus.

• Strong organizational and problem-solving skills. Comfortable working with people at all levels of the organization globally, as well as with suppliers, vendors, and customers.

• Effective communication in visual, oral, and written presentation forms.

• Ability to manage projects from initiation to delivery, either as live training or virtual deliverables.

• Focus on performance by establishing clear objectives for training. Strong interpersonal communication, facilitation, problem-solving, decision-making, and analytical skills.

• Collaboration mindset.

Basic Qualifications:

• 8+ Years with BS/BA
  OR

• 6+ Years with MS/MA or MBA
   

Preferred Qualifications:

• Proficiency in the HIV Therapeutic Area, including HIV disease state, treatment landscape, and evolving standards of care.

• Demonstrated proficiency in Gilead Sales Competencies and experience reinforcing these through training, coaching, and field observation.

• Minimum 6 years of commercial HIV pharmaceutical/biotech experience.

• Minimum 1 year of commercial training experience, including field-based training/coaching with sales professionals.

• Experience conducting field rides/observations and delivering structured coaching feedback (e.g., strengths, opportunities, agreed actions) aligned to selling competencies.

• Sales, marketing, or training experience in biotech/pharma.

People Leader Accountabilities:

• Create Inclusion: Understand and model the business value of diverse teams, embedding the value of diversity in team management.

• Develop Talent: Recognize the skills, experience, aspirations, and potential of employees, coaching them on current performance and future potential. Ensure employees get feedback and insight needed to develop.

• Empower Teams: Align team goals with organizational objectives, providing support to remove barriers, and connect the team to the broader ecosystem.

 

The salary range for this position is: $153,935.00 - $199,210.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

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Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the  legal duty to furnish information; or (d) otherwise protected by law.
 

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