The Senior Director of Operations will align Inotiv’s services in discovery and safety assessment to provide a contemporary, effective integrated service to Inotiv’s customers. This role will act as site wide leadership and manage a multifunction team located in the Research Triangle Park HUB in the Raleigh, NC area. The Senior Director will influence department leaders to collaborate with other DSA site and other company leaders, to ensure alignment in cross- functional and corporate objectives. This position will build strong relationships throughout the organization through consistent communication and feedback.
The Senior Director will facilitate and improve site and inter-disciplinary team relationships, resulting in high levels of engagement and collaboration. This position will develop the local; operations and scientific team to embrace change and ignite performance across teams, and scientific departments. This position will support local, regional, and Inotiv business development opportunities and enable client success from discovery to development.
Key Accountabilities
- Leads a group comprised of staff ranging from study directors to technical staff charged with the development of study design and execution and reporting
- Ensures facilities meet scientific, regulatory, and inspection agency guidelines and expectations; resolves issues identified in audits and escalates to senior leaders as appropriate.
- Interfaces with clients and prospects (or delegates as appropriate) modeling Inotiv’s core values; ensures all team members are clear and aligned.
- Closely partners with the business development group to support client and vendor relationships.
- Promotes an open and communicative culture; fosters a team environment that aligns with Inotiv’s culture and promotes the pursuit of maximizing potential.
- Manages team priorities and resource allocation for RTP’s team in pursuit of maximizing effective use of operational capacity and growth, without sacrifice to quality and client service.
- Ensures employees receive effective coaching, mentoring, and training to support growth and development on a consistent and regular basis.
- Plans and assures adequate staffing, facilities, equipment, budget preparation and execution, full P&L responsibility, designated as test facility manager and Institutional Official.
- Develops strategic plan and annual operating plan to advance the division's mission and objectives and to promote revenue, profitability, and growth.
- Oversees site operations to ensure production efficiency, quality, service, cost-effective management of resources and maximize utilization.
- Reviews activity reports and financial statements to determine progress and status in attaining objectives and revises objectives and plans in accordance with current conditions.
- Evaluates performance of management for compliance with established policies and objectives of the division and contributions in attaining objectives.
- Work requires willingness to work a flexible schedule and travel.
- Participates in client communications and site visits as required.
- Performs other duties as assigned.
Critical Success Factors
- Leadership acumen with solid influencing skills necessary to drive change effectively and cross- functionally.
- Demonstrated core expertise in one or more of the aforementioned scientific disciplines, within the context of drug development.
- Understanding of Good Laboratory Practices (GLP) regulations; support and/or execute the duties of The Facility.
- Strong presentation skills related to complex or controversial topics to internal and external audiences.
- Internal drive toward action to efficiently, timely, and accurately achieve results. Sets high but achievable standards for self and others. Seeks opportunities to improve process and outcomes. Constantly reviews performance to identify areas to develop.
- Takes responsibility for own time and effectiveness. Identifies what needs to be done and does it before being asked or before the situation requires it. Able to work things out without having to be shown too often. Seeks opportunities to contribute appropriately without direction.
- Able to communicate information and ideas clearly and articulately both in oral and written form. Uses appropriate language, style and methods depending on audience and the purpose of communication. Able to convey complex information clearly. Anticipates the information that others will need. Expresses ideas effectively. Practices attentive and active listening.
- Actively supports and contributes to the success of the team. Actively encourages and practices collaboration and cooperation on the team. Shares information and supports other team members. Can get things done with and through others and set realistic objectives. Seeks opportunities to develop others. Exceptional partnering and collaboration skills with stakeholders at all levels.
- Develops, maintains, and strengthens strong partnerships with others internally and externally, cross functionally, in person and remotely.
- Able to identify and separate out the key components of problems and situations. Able to manipulate and interpret information from a range of sources to spot patterns and trends in information and to deduce cause and effect from this. Can generate a range of creative solutions, evaluate, and choose the most appropriate option.
Minimum Requirements Qualifications & Experience
- Bachelor’s degree, preferably in life sciences
- 8+ years of team leadership experience
- 5+ years of experience in P&L management and strategic planning/execution
- 3+ years of experience in a CRO or research laboratory environment (preferably GLP/GMP), as well as contracting, negotiating, and change management.
- Experience developing and implementing strategies and procedures
- Strong knowledge of business processes, terminology, and compliance requirements
- Analytical thinker with the ability to identify root causes and recommend effective solutions
- Ability to understand business needs from multiple perspectives and develop both short- and long-term solutions
- Strong organizational skills with the ability to manage multiple priorities under tight deadlines
- Proven ability to collaborate effectively with peers, leadership, and stakeholders
- Demonstrated commitment to confidentiality, privacy, and protection of company information
Preferences
- Advanced relevant degree is science
- Experience with government contracting
- One year of experience in a leadership role within a CRO
*This position could be offered at different levels for candidates who qualify with a combination of advanced levels of education and/or years of experience. The salary range will adjust along with the level of the role to match the person’s relevant experience and/or education level.
Inotiv is a growing contemporary drug discovery and development company where we “Play to Win” in an industry rich with opportunity. Together, we face challenges and together we win in the delivery of world-class drug discovery and development solutions that impact the health and well-being of people all over the world. There’s an opportunity for everyone at all phases of a career, each individual’s unique skill set has an impact on the work we conduct. If you have the talent and desire to impact the quality of people’s lives, we have the career opportunities to make it happen. Join us in embracing research and science to impact the health and well-being of people all over the world.
Salary will be commensurate with experience and responsibilities. Benefits include health and dental coverage, short- and long-term disability, paid time off, paid parental leave, 401K, and more!
Inotiv is an Equal Opportunity Employer. It is our policy to provide a fair and equal employment opportunity to all persons, regardless of age, race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, genetic information, disability, national origin, veteran status, or any other basis prohibited by law. This policy governs all aspects of employment, including selection, job assignment, compensation, discipline, termination and access to benefits and training.