Services Technician - Ann Arbor, MI

At Sartorius, we are seeking a Services Technician to join our team in Ann Arbor, MI. In this on‑site role you will have the ability to troubleshoot & repair electromechanical devices to original manufacture specifications. You must also be able to legibly document all repair work, and prep unit for shipment back to customer. The holder should have thorough knowledge of electromechanical instrumentation and calibration procedures, software, techniques and tools, used in order to carry out the necessary tasks.

Onsite position located in Ann Arbor, MI.

What you will accomplish together with us:

• Perform metrological checks of customer instrumentation
• Perform software upgrades and modifications on new orders as needed
• Repair and evaluate customer equipment as well as demo/returns
• Maintain accurate repair records
• Utilize your knowledge to prepare repair estimates
• One of your tasks will be to follow and understand ISO 9000 quality system
• Work with Service Administrative team to ensure customer satisfaction
• Use your knowledge and abilities to cross check (QC) other technicians work as required for certain SOPs
• Otherwise carry out other duties necessary and related to workshop activity

What will convince us:

• Associate degree with a focus on Mechanical, Electrical Engineering or High School Diploma/GED and equivalent combination of industry experience and/or technical/military training
• 3+ years’ experience in related field experience
• Strong aptitude to troubleshoot, test, repair and service technical equipment
• Experience working with ISO requirements and other relevant guidelines and regulations
• Familiarity of Windows based software, with the ability to learn and understand diagnostic software
• Proficiency in MS Word and MS Excel

We Value:

• Ability to work flexible shifts and to adapt to changing work schedules
• You have a high awareness of quality and responsibility and are customer focused
• Familiarity with mobile tools and applications
• Excellent organizational and communication skills (both written & verbal)
• Identification with our core values: Sustainability, Openness, Enjoyment

What We Offer

As a growing global life science company, with our stock listed on the German DAX and TecDAX , Sartorius offers a wide range of benefits:
Personal and Professional Development: Mentoring, leadership programs, internal seminar offerings
Worklife Balance: Paid vacation, sick time, corporate holidays and community service day; as well as flexible work schedules
Making an Impact Right from the Start: Comprehensive onboarding, including a virtual online platform
Welcoming Culture: Mutual support, team spirit and international collaboration; communities on numerous topics such as “Coaching”, “Agile Working” and a “Businesswomen’s Network”
Health & Well Being: Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs.
Intelligent Working Environment: Working in smart buildings with the latest technology and equipment.

Retirement Savings Plan: 401 k (with generous company match)
Flexible Spending: HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
Company Paid Benefits: Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
Additional/Optional: Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability or based on status in any other protected group of class.

Please view equal employment opportunity posters provided by OFCCP here.

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Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment. Join our global team and become part of the solution. We are looking forward to receiving your application.

We look forward to receiving your application.

www.sartorius.com/career

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com

Sartorius is an equal opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability, or based on status in any other protected group of class.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by e-mail at accommodationrequest@sartorius.com

About Sartorius 

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. 

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. 
www.sartorius.com/careers