Senior Therapeutic Area Specialist - Cardiovascular Community, Scranton, PA

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

Position Summary
The TAS is a critical role in our unique customer model to execute the BMS
aspiration to be the BioPharma that delivers the most impactful engagement with
Health Care Providers (HCPs), driving adoption of new and existing medicines for
appropriate patients.
 

The primary role of the TAS is to drive demand for BMS medicines within their
portfolio for the appropriate patients. To meet the HCPs expectations, the TAS
engages them with a differentiated Customer Experience (Cx) through deeper
scientific dialogue on and consistent with label, leveraging new ways of working
and CE^3.

The role builds and maintains strong professional credibility with regional
thought leaders (RTLs) and community-based physicians/HCPs in private practice,
medical groups practices, office staff, and other stakeholders in the patient care
continuum as their primary point of contact.
 

The TAS liaises with other BMS functions as needed to deliver an overall higher
Customer Experience (Cx) – by meeting HCP needs in a timely and scientific
manner. This role will prioritize the safe and appropriate use of BMS products
while also focusing on overall business results and performance objectives while
exemplifying BMS values.
 

The TAS role is field-based. A TAS is anticipated to spend 100% of their time in the
field with external customers.
 

Key Responsibilities
Portfolio Promotion
• Promotes approved indications of BMS products within a defined territory
or region to meet or exceed assigned sales targets in a compliant manner.
• Creates demand for BMS medicines by articulating in a balanced manner
the clinical and scientific rationale for use of products in appropriate
patients.
• Engages with and continuously maintains/grows a high level of scientific
expertise in all assigned products and therapeutic areas.
• Prepares and successfully implements comprehensive territory and
account plans.
• Proactively uses available tools such as CE^3 (once implemented) to derive
insights and to dynamically inform call plans. Provides feedback on
experience using these tools to leadership to enable continuous
improvement.

Fair & Balanced Scientific Dialogue
• Demonstrates scientific expertise and passion in using approved scientific
resources and publications to present information to HCPs and ensures
medical accuracy.
• Conducts in-office presentations (e.g., lunch and learns) and discusses
product-related scientific information with HCPs that is consistent with
label.
• Organizes external speaker programs, selecting speakers from list
approved by Speakers Bureau and facilitating scheduling and logistics.
• Maintains a high level of working expertise on emerging data for approved
indications.
• Engages real-time medical support through Medical on Call to reactively
answer unsolicited questions and complex technical inquiries.
Cross-functional collaboration
• Proactively collaborates with other field teams to ensure the best Customer
Experience (Cx) for HCPs.
• Gathers and shares relevant insights and information internally with the
appropriate stakeholders to enable BMS to better serve its customers.
Complies with all laws, regulations, and policies that govern the conduct of BMS.
 

Required Qualifications & Experience
• Advanced scientific degree and/or preferred 5+ years of pharmaceutical or
biotechnology experience as healthcare sales / MSL / HCP / nurse.
• Ability to communicate scientific or clinical data accurately and
convincingly to help physicians best serve their patients.
• Demonstrated experience building and maintaining strong credibility with
key customers, office staff, and others in the customer influence network
via a customer-centric mindset and desire to create positive and
differentiated Customer Experience (Cx).

•Experience in cardiovascular required.
• Demonstrated strong capability in account management skill sets, superior
selling competencies, and proven sales performance track record of
meeting or exceeding goals.
• Demonstrated ability to work effectively cross-functionally with a positive
team mindset and can-do attitude.
• Strong selling and promotional skills proven through a track record of
performance.
 

Key competencies desired
Customer/commercial mindset
• Demonstrated ability to drive business results.
• Experience identifying, engaging, and cultivating credibility with
customers across the patient care journey.
• Demonstrated account management skills and problem-solving mentality.
Understands the patient journey and can customize engagement and
deliver tailored messages.
• Demonstrated resourcefulness and ability to connect with customers.
Patient centricity
• Understands the patient journey and experience.
• Has a patient-focused mindset.

Scientific Agility
• Excellent communication and presentation skills to articulate scientific and
clinical data in an easy-to-understand manner to help HCPs best serve their
patients.
• Has a strong learning mindset and passion for science. Prioritizes staying
current with the latest data.

Analytical Capability:
• Ability to analyze data, such as prescribing patterns, market trends, and
HCP preferences. Data-driven insights help TAS strategize and target their
efforts effectively.
• Ability to segment HCPs based on their preferences and other relevant
factors. This helps them tailor their communication and product
presentations to suit individual HCP needs.
• Understanding how to interpret and analyze data related to BMS products,
customer preferences, clinical data.
• Ability to use CE^3 to generate insights and do dynamic call planning.
Technological Agility:
• Understanding, adapting, and effectively using technology in various
aspects of healthcare business and interacting with HCPs.
• Utilizing various digital communication channels such as emails, instant
messaging apps, and video conferencing to stay in touch with healthcare
professionals, colleagues, and clients. This enables TAS to respond
promptly to inquiries, share updates, and maintain effective
communication.
• Competency using CE^3 and other software or CRM tools to collect, enter,
and manage quality data in a timely and compliant manner, track
interactions, and plan future engagements with healthcare professionals.
• Ability to use the Medical on Call technology effectively.
• Being able to navigate and utilize the internet and online resources
effectively.
• Keeping up to date with technological advancements and changes.

Teamwork/Enterprise mindset
• Strong business acumen to understand and analyze business and market
drivers and develop, execute, and adjust business plans.
• Demonstrates a strong sense of learning agility. Seeks out and learns from
unfamiliar experiences, and then applies those lessons to achieve better
results in subsequent situations.

Track record of balancing individual drive and collaborative attitude.
• Holds a high level of integrity and good judgment, in order to navigate the
requirements of the role effectively and compliantly in accordance with
BMS policies and procedures.

• As this position requires the operation of a Company-provided vehicle,
offers of employment are contingent upon the candidate meeting the
requirements of “Qualified Driver,” as determined by the Company in its
sole discretion, including but not limited to the following: 1) at least 21
years of age; 2) a driver’s license in good standing issued by your state of
residence; and, 3) a driving risk level deemed acceptable by the Company.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Field - United States - US: $124,090 - $150,370

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1601307 : Senior Therapeutic Area Specialist - Cardiovascular Community, Scranton, PA