Senior Program Manager

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Senior Program Manager located in Flex Guadalajara North site.

This role involves working in charge of guiding a team of cross functional experts in the delivery of customer focused products and services and will hold up development and implementation of a project, pricing and program strategies to continue to deliver value to the business and its customers.

What a typical day looks like:

• Previous experience working on manufacturing company.
• Strong experience in accounting financial management.
• Organize, plan and direct program schedules and budgets.
• In charge of tracking relevant metrics and drive action items based on results.
• Provide help, knowledge and expertise with contract negotiations as required.
• Oversee all interdepartmental activities ensuring completion of all adherences made relative a to product development timelines, delivery, quality and the required business metrics.
• Reviews program proposal or plan to resolve time frame, funding requirements, procedures for accomplishing program, staffing requirements and allotment of available resources to various phases of program.
• Establishes work plan and staffing for each phase of program and arranges for recruitment or assignment of personnel.
• Manage the coordination of product life cycle activities with P&L and customer satisfaction also has control for different accounts of various complexities.
• In charge of customer´s satisfaction reviews and corrective actions.
• Maintain current and develop additional business with customers.
• Monitor and track that project and program deliverables are met.
• Be accountable for maintaining excellent customer relations with both new and existing customers.
• Holds up production sites for projects, costs and other customer related matters through business and expertise.
• Liaise with business development managers, global account managers, and senior management for pricing approval.
• Maintain project plan documents, procedures, and project deliverables.
• Conduct presentations of technical information concerning specific projects/schedules, etc.
• Provide advice to Project/Product Managers to achieve financial goals in accordance with established policies (Price reviews, Quote vs Actuals, Profit Improvement Plan, etc).
• Interact frequently with customers and/or functional peer group managers. May interact with senior management; frequently interact with middle management and professionals.

The experience we’re looking to add to our team:

• BA/BS degree.
• PMI certification is preferred.
• Microsoft Project knowledge is preferred.
• Advanced English level is required.
• Previous experience in program management and finance.
• Prior experience serving as a leader of cross-functional program teams.
• Establishes and ensures effective achievement of functional strategic plans and objectives for the site.
• P&L responsibility for the function.
• Develops plans for structuring and implementing major initiatives.
• Provides strategic leadership for the function and the site.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

IS81

Job Category

Operations

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).