Senior Manager, Customer Insights - Surgery
Becton Dickinson
This listing was originally posted on Becton Dickinson's careers page. Formulate is an equal opportunity job aggregator and is not involved in the hiring process. Where salary information is estimated, it is derived from BLS industry benchmarks and may differ from actual compensation.
Drug products linked to this role
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
This is an in-office position. Candidates who live in the Warwick, RI or the Vernon Hills, IL area can be considered. Relocation assistance is not available.
About the role:
As the Senior Manager of Marketing Research, you will play a mission‑critical role in shaping the future of the Surgery Business Unit at BD. This position is ideal for a Customer Insights or Marketing Research leader who thrives on translating complex market, customer, and competitive dynamics into meaningful direction for innovation, portfolio strategy, and commercial decision‑making.
You will serve as the organization’s strategic insights partner—leading advanced research programs, elevating customer understanding, and ensuring BD brings truly differentiated solutions to surgeons, clinicians, and healthcare systems around the world.
Key responsibilities include:
Lead the Insights Strategy
Run Best-in-Class Research Programs
Drive Business Influence
Deliver Forward-Looking Market Foresight
Tell the Story Behind the Data
Serve as a Thought Leader
About you:
You are passionate about turning data into strategic advantage, influencing senior leaders, and driving business impact. You have proven success influence cross functional partners and excellent communication skills. You can manage multiple concurrent projects and priorities and have a drive for continuous improvement.
Required education and experience
Preferred qualifications:
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
Why Join Us?
A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.
Required Skills
Optional Skills
.
At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You.
Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary or hourly rate offered to a successful candidate is based on experience, education, skills, and any step rate pay system of the actual work location, as applicable to the role or position. Salary or hourly pay ranges may vary for Field-based and Remote roles.
Salary Range Information
$124,700.00 - $205,700.00 USD AnnualExplore related positions you might be interested in
We'll notify you when matching roles are posted.
Interviewed at Becton Dickinson?
Help others prepare — share your experience anonymously.
MEDICAL DEVICES
Upgrade to Pro to access all 5 linked drug products and competitive intelligence and other premium pharma intelligence.
Upgrade to Pro — $25/mo