Senior Manager, Commercial Operations

At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. That commitment has earned us recognition as Science magazine’s No. 1 Top Employer for five consecutive years, certification as a Great Place to Work® in the U.S., and a place on The Sunday Times Best Places to Work list in the UK.

For patients, for each other, and for the future of science, we’re in. Are you?

About the Role:

We’re looking for a Senior Manager, Commercial Operations, on the Commercial Effectiveness team to help us expand what’s possible for patients with serious diseases. Reporting to the Director, Commercial Operations & Planning Excellence, the role provides dedicated operational support across two brands within Insmed's respiratory therapeutic area. The position serves as a key collaborative partner to the marketing organization, with primary responsibilities spanning print production and fulfillment, the prioritization and streamlining of marketing materials through the Commercial Review Committee (CRC), and a broad range of additional commercial operational processes as business needs evolve.

What You'll Do:

In this role, you'll have the opportunity to communicate proactively, collaborate across multiple functions, and drive results through influence rather than direct authority. This role facilitates the smooth execution of deliverables that are frequently time-sensitive, confidential, and externally representative of Insmed — while maintaining alignment with management policies and broader business operations is maintained.

You'll also:

• Serve as the strategic relationship owner for the print and fulfillment vendor, guiding day-to-day operations through clear expectations, accountability frameworks, and proactive issue resolution to sustain high service levels

• Orchestrate inventory planning in partnership with brand teams — facilitating alignment on appropriate stock levels and driving timely retirement or destruction of outdated materials

• Enable the end-to-end flow of approved promotional pieces from agency to vendor by easing handoffs, resolving bottlenecks, and ensuring all stakeholders are aligned on timelines and production standards

• Ensure smooth cross-functional coordination around roster changes, resource updates, drop-shipments, and field communications to minimize disruption

• Champion the development and governance of the ordering portal in partnership with IT and the vendor — coordinating design decisions, user feedback loops, and compliance requirements to ensure seamless experience for field teams

• Drive a culture of continuous improvement by synthesizing vendor performance metrics, guiding process improvement discussions, and supporting contract or scope conversations with relevant stakeholders

• Serve as the connection between Regulatory Affairs and brand teams — leading the establishment and refinement of processes that inform prioritization for weekly promotional review meetings

• Enable proactive planning and milestone alignment by fostering close collaboration with marketing teams and agencies — ensuring early visibility into upcoming needs and ensuring adequate review time is built into plans well in advance of key milestones

• Orchestrate the end-to-end review cycle — driving the coordination of timelines, submissions, and approvals so that materials move efficiently and predictably through review systems without unnecessary delays

Who You Are:

You have a Bachelors degree along with a minimum of 5 years of Commercial Operations within a pharmaceutical or biotechnology company.

You are or you also have:

• Proficiency with MS Office skills

• Ability to work in a fast-paced environment, manage multiple assignments and responsibilities, flexibility, strong communication and prioritization skills are essential 

• Solid project management skills 

• Experience working cross functionally with demonstrated ability to partner and create mutually beneficial solutions

• A strong and agile team player, who is able to adapt and execute based on evolving business needs

• Highly organized with a strong attention to detail, clarity, accuracy, and conciseness

• Strong customer service and patient first mindset

Where You’ll Work

This is a remote role based out of our Bridgewater, NJ office. You’ll work remotely most of the time, with in-person collaboration when it matters most.  

Travel Requirements

This role may require occasional domestic travel, up to 15%.

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Pay Range:

$124,000.00-161,000.00 Annual

Life at Insmed
 

At Insmed, you’ll find a culture as human as our mission—intentionally designed for the people behind it. You deserve a workplace that reflects the same care you bring to your work each day, with support for how you work, how you grow, and how you show up for patients, your team, and yourself.

Highlights of our U.S. offerings include:

• Comprehensive medical, dental, and vision coverage and mental health support, annual wellbeing reimbursement, and access to our Employee Assistance Program (EAP)

• Generous paid time off policies, fertility and family-forming benefits, caregiver support, and flexible work schedules with purposeful in-person collaboration

• 401(k) plan with a competitive company match, annual equity awards, and participation in our Employee Stock Purchase Plan (ESPP), and company-paid life and disability insurance

• Company Learning Institute providing access to LinkedIn Learning, skill building workshops, leadership programs, mentorship connections, and networking opportunities

• Employee resource groups, service and recognition programs, and meaningful opportunities to connect, volunteer, and give back

Eligibility for specific programs may vary and is subject to the terms and conditions of each plan. 

Current Insmed Employees: Please apply via the Jobs Hub in Workday.

Insmed Incorporated is an Equal Opportunity employer. We do not discriminate in hiring on the basis of physical or mental disability, protected veteran status, or any other characteristic protected by federal, state, or local law. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.

Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application   or interview process, please contact us by email at TotalRewards@insmed.com  and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Applications are accepted for 5 calendar days from the date posted or until the position is filled.

For New York City Residents:

To assist in identifying candidates with qualifications matching those required and/or preferred for this role, Insmed uses an Automated Employment Decision Tool (“AEDT”) that employs artificial intelligence to analyze and score information provided in resumes and application materials including, but not limited to, skills, work experience, education, and job-related qualifications. The AEDT does not make final hiring decisions and all final hiring decisions are subject to human oversight and/or review.

If you are an applicant for this role and a New York City resident, you have the right to request:

 

• A reasonable accommodation, if one is available under applicable law, by emailing TotalRewards@insmed.com; and/or

• An alternative selection process by emailing Privacy@insmed.com.

• Information about the type of data collected, the source of that data, and data retention practices related to the AEDT by emailing us at Privacy@insmed.com.