Senior Executive Assistant - Commercial Insights & AI

What You'll Do

The Senior Executive Assistant will provide executive, administrative, and operational support to the Head of Commercial Analytics & AI, as well as select members of the analytics leadership team.

This role requires an exceptionally organized, proactive, resourceful, and tech-forward professional who demonstrates strong executive presence, sound judgment, discretion, and the ability to anticipate needs and manage multiple competing priorities in a fast-paced, highly matrixed biopharmaceutical environment.

Serving as a trusted partner to the Head and a key point of coordination across the Commercial Analytics & AI organization, the Senior Executive Assistant will play an important role in enabling leadership effectiveness, facilitating cross-functional collaboration, coordinating key business activities, and supporting organizational operations.

The ideal candidate brings a strong sense of ownership, exceptional attention to detail, business acumen, and a continuous improvement mindset. As part of an organization at the forefront of data, analytics, and AI, the individual should be digitally fluent, curious about emerging technologies, and enthusiastic about leveraging modern tools to improve productivity and ways of working.

Key Responsibilities

Executive Partnership & Administrative Excellence

• Executive Calendar & Priority Management: Proactively manage complex, high-volume calendars for the Head and designated leadership team members, balancing competing priorities, resolving scheduling conflicts, and ensuring alignment with key business objectives.
• Executive Effectiveness: Anticipate leadership needs, exercise independent judgment, proactively identify potential challenges, and optimize the Head's time and focus on high-impact priorities.
• Travel & Expense Management: Coordinate domestic and international travel, itineraries, expense reports, and related logistics while ensuring adherence to company policies.
• Executive Meeting Management: Coordinate leadership meetings, business reviews, executive engagements, and strategic planning sessions, including scheduling, agenda preparation, presentation coordination, meeting logistics, and follow-up actions.
• Executive Communications: Prepare, coordinate, and format professional correspondence, leadership communications, presentations, and other executive-level materials.
• Confidentiality & Discretion: Handle highly sensitive business, commercial, personnel, and proprietary information with the utmost professionalism, integrity, and discretion.

Leadership Team & Business Operations Coordination

• Leadership Team Support: Provide administrative and operational coordination for select members of the Head's leadership team, ensuring effective prioritization and seamless execution of day-to-day activities.
• Cross-Functional Stakeholder Engagement: Serve as a trusted point of contact across Commercial, Marketing, Sales, Market Access, Finance, HR, IT, Data Science, AI, and external business partners.
• Leadership Operating Rhythm: Coordinate recurring leadership meetings, business reviews, organizational planning sessions, and other key activities to support alignment and effective information flow.
• Action Tracking & Follow-Through: Maintain visibility into key meeting outcomes, commitments, and administrative deliverables, proactively following up with stakeholders as needed.
• Process Improvement: Identify opportunities to streamline administrative processes, improve team coordination, and introduce more efficient ways of working.

Technology, Analytics & AI Support

• Digital & AI Fluency: Demonstrate comfort working in a technology-driven environment and a willingness to learn and leverage emerging AI and digital productivity tools.
• Technical & Commercial Team Coordination: Facilitate effective scheduling, communication, and administrative coordination among analytics, data science, AI, commercial business teams, and external technology partners.
• Executive Presentation Support: Assist in preparing, formatting, and organizing polished, executive-ready presentations for leadership meetings, steering committees, and business reviews.
• Digital Collaboration & Knowledge Management: Organize and maintain shared workspaces, document repositories, team collaboration platforms, and other digital resources to support seamless information sharing.
• AI-Enabled Productivity: Proactively explore and adopt company-approved AI and automation tools to enhance administrative workflows, meeting preparation, document management, and team productivity in accordance with company policies.

Vendor, Procurement & Operational Administration

• Vendor Coordination: Coordinate meetings, demonstrations, and business discussions with external analytics, AI, technology, and data partners.
• Procurement & Contract Administration: Facilitate administrative workflows for purchase orders, Statements of Work (SOWs), Master Services Agreements (MSAs), software licenses, and vendor onboarding in collaboration with Procurement, Legal, Finance, and IT.
• Administrative Tracking: Monitor outstanding approvals, documentation, invoices, and related activities to ensure timely follow-through.
• Budget & Expense Support: Assist with departmental expense tracking, invoice processing, and other budget-related administrative activities as needed.

Team Engagement & Organizational Culture

• Team Culture & Connectivity: Partner with the Head and leadership team to foster a collaborative, inclusive, and connected culture across the Commercial Analytics & AI organization.
• Employee Engagement: Plan and coordinate town halls, leadership offsites, team-building activities, recognition events, and other initiatives that promote employee engagement and camaraderie.
• Organizational Communications: Support team announcements, leadership communications, and information-sharing activities to promote alignment and transparency.
• Team Onboarding: Coordinate onboarding activities and logistics for new team members to ensure a positive and seamless experience.

Who You Are

• Education: Bachelor's degree or equivalent combination of education and relevant professional experience.
• Executive Support Experience: Minimum of 7–10 years of progressive administrative experience, including demonstrated success supporting VP, Head, or C-suite executives. Experience supporting multiple senior leaders is strongly preferred.
• Industry Experience: Experience in biopharmaceuticals, life sciences, healthcare, technology, or similarly complex and highly matrixed corporate environments strongly preferred.
• Executive Presence & Judgment: Demonstrated ability to engage confidently with senior executives, exercise sound independent judgment, handle sensitive information, and operate with a high degree of professionalism and discretion.
• Organizational & Prioritization Skills: Exceptional organizational abilities, attention to detail, proactive problem-solving, and the ability to manage multiple leaders, shifting priorities, and competing deadlines.
• Digital & AI Fluency: Advanced proficiency in Microsoft 365, particularly Outlook, PowerPoint, Excel, Word, Teams, and SharePoint. Familiarity with AI-enabled productivity tools, workflow automation, and modern collaboration platforms is highly desirable.
• Communication Skills: Excellent written, verbal, and interpersonal communication skills, with the ability to interact effectively across executive, commercial, technical, and external stakeholder groups.
• Adaptability & Initiative: Demonstrated resourcefulness, agility, intellectual curiosity, and willingness to embrace new technologies and evolving business needs.
• Relationship Management: Proven ability to establish trusted relationships, collaborate across functions, and navigate complex organizational structures with diplomacy and professionalism.
• Ownership & Accountability: Strong sense of responsibility, reliability, follow-through, and commitment to delivering high-quality work with minimal supervision.

Key Attributes for Success

• A trusted executive partner who anticipates needs, exercises judgment, and consistently demonstrates discretion.
• An exceptional multitasker who can balance the priorities of multiple senior leaders while maintaining a clear focus on the Head's critical business needs.
• A proactive problem-solver who takes ownership and drives administrative matters to completion.
• A digitally fluent professional who embraces AI, automation, and modern productivity tools.
• A collaborative relationship builder who connects people and facilitates effective teamwork.
• A positive culture contributor who supports engagement, inclusion, and organizational connectivity.