Process Optimization Support Specialist

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Your role:

The Process Quality & Training Support Specialist is responsible for evaluating the effectiveness of processes and ensuring compliance with relevant standards for the Baxter Front Line Care division’s reimbursement and revenue cycle functions. This role involves conducting audits, analyzing data, identifying areas for improvement, and making recommendations to enhance process quality and efficiency.

What you'll be doing:

• Evaluate the effectiveness and efficiency of processes, identify non-conformities, and recommend improvements to ensure compliance with quality standards and best practices.

• Design and execute audit plans to assess process performance.

• Collect and analyze data from audits, identify trends, and provide insights to drive process improvement.

• Review processes to ensure they conform to best practices, regulations, and quality standards.

• Work closely with various departments to understand their processes, provide guidance on quality issues, and support the implementation of improvements.

• Prepare comprehensive reports detailing audit findings, recommendations, and action plans to address non-conformities.

• Contribute to organizational initiatives aimed at improving quality and efficiency.

• Provide guidance to managers on BAXU & Allego groups, curricula, and training materials. 

• Partner with Global Learning Solutions to design and maintain learning structure in Learning Management System.

• Support and lead the Document Control process, overseeing policies and job instructions.  
   

What you'll bring:​

• Bachelor’s degree in business administration or related field. Relevant experience and/or appropriate certifications may be substituted. 

• 3+ years of experience preferable in healthcare industry. 

• Strong analytical skills and attention to detail.

• Must possess the ability to manage & prioritize multiple tasks and solve problems quickly.

• Demonstrated ability to lead with indirect authority cross-functionally. 

• Continuous Improvement experience desired. 

• Proficient in Microsoft Office with strong Excel & PowerPoint skills

Baxter is committed to supporting the needs for flexibility in the workplace. We do so through our flexible workplace policy which includes a minimum of 3 days a week onsite. This policy provides the benefits of connecting and collaborating in-person in support of our Mission.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $64,000 to $88,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is Illegal

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.