Process Excellence Lead

Process Excellence

Job Summary:
As a certified Black Belt (or equivalent), you will act as the Process Excellence expert responsible for being a change catalyst, leading improvement teams and working projects across businesses as part of Covance's Process Excellence initiatives.
A.
Duties and Responsibilities:
__X__ Individual Contributor
B. People Responsibilities:

 No direct / indirect reports: However, it is critical to interact with all levels of internal staff, other business unit Process Excellence leads, and functional leaders, and clients.
C. Essential Job Duties:
During this full time assignment, you will be:
•
Leading process improvement teams and directing timely completion of projects that support critical goals and customer satisfaction requirements, and serve as the departmental point of contact for specific project initiatives and best practices.
•
Working across all Labcorp functions with process owners, champions, and business leaders to facilitate setting priorities, developing agendas and designing objectives related to Labcorp Process Excellence.
•
Training, mentoring, coaching, and challenging team members, process owners and project champions in the use of problem solving and process design tools, methodologies and techniques to drive continuous improvement and develop a Labcorp Process Excellence mindset.
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Developing and communicating business cases to support recommendations for change to current business practices and processes, and developing controls to monitor the progress associated with implementation of recommended changes.
•
Partnering with multiple levels within the organization identifying and prioritizing opportunities to improve customer satisfaction, enhance productivity, drive growth, further employee engagement and performance. You will be partnering with business unit deployment champions, VP of Quality and other Business Process Improvement Leaders to ensure that best practices are shared across the organization.
•
Demonstrating strong project management skills, including an ability to plan and execute projects that meet cost, resource and outcome expectations; manage complex and/or competing priorities effectively; and meet commitments in an accurate and timely manner.
D. Scope

Describe scope of position (global vs. regional vs. domestic,
__X__ Domestic – Location(s) within a single country or neighboring countries with similar
cultures
_____ Regional – Continental Region (e.g. Europe, Eastern Europe, Asia, North America,
Latin America, Middle East)
_____ Global – All regions of the world
Note: Primary scope includes a single region, but leading teams and sharing best practices spans global operations.


Indicate the scope of financial responsibilities (Revenue and/or Budget responsibilities (if applicable)
__________ Annual/Revenue
__________ Annual Operating Budget

E. Principal Contacts and Scope of Communications
It is critical to interact with all levels of internal staff, Executive Leadership, other business unit Process Excellence leads, and functional leaders, and clients.
Type of Communication
Audience
Frequency
Strategic – Manage communications of great importance having long term implications
__X__ Internal
_____ External
_____ Daily
_____ Weekly
__X__ Monthly
_____ Annually
Negotiate – Come to agreement through discussion and compromise – short to medium impact
__X__ Internal
_____ External
__X__ Daily
_____ Weekly
_____ Monthly
_____ Annually
Influence – Effect change where persuasion is required – short term impact
__X__ Internal
__X__ External
__X__ Daily
_____ Weekly
_____ Monthly
_____ Annually
Convey – Communicate information be statement, suggestion, gesture or appearance
__X__ Internal
__X__ External
__X__ Daily
_____ Weekly
_____ Monthly
_____ Annually
F. Travel Requirements: ____X__ Yes _______No
Identify the expected travel requirements of the position
< 25% of time
Some travel may be required, but not extensively. Travel destinations primarily include other CLS Facilities and / or client locations.
G. Language Skills Required:
Identify any language skills required or preferred of the position

Speaking: __X___Yes ______No English

Writing/Reading: __X___Yes ______No English
II. Experience:
Minimum Required:
•
Quantitative reasoning (demonstrated competence with math concepts and statistical tools; ability to understand and draw conclusions from facts and data).
•
Strong written and verbal communications skills, as demonstrated by presentation of problems to appropriate people in an objective and non-judgmental manner; matching influence strategies to the situation; delivering oral and written communications with clarity and impact.
Revised: July 9, 2019 Page 4 of 5
•
Ability to perform intermediate/advanced computer skills (e.g., Word, Excel, PowerPoint, Visio, Minitab, etc.)
•
Ability to coach Green Belt candidates to certification
•
Strong leadership skills as demonstrated by:
o
Ability to apply innovation and exploration of non-traditional ideas in solving problems
o
Well respected within the organization
o
Ability to use personal energy and positive attitude to influence
o
Ability to prioritize work and adaptability to changing work demands
o
Ability to maintain composure under pressure
o
Ability to negotiate issues and suggestions.
o
Ability to effectively train employees at all levels in simple to complex problem solving, project management and basic Lean Sigma skills.
III. Education/Qualifications/Certifications and Licenses
Minimum Required:
•
Minimum of Bachelor of Science/Arts (BS/BA) degree.
•
Minimum level of process excellence experience as a certified black belt (or equivalent) three to five years.
•
Relevant experience may be substituted for education.
IV. Competencies:
Required:
•
Leadership Competencies: Managing Managers Level
V. Working Conditions:
• Able to walk, stand, or carry, approximately 50% of the time.
• Able to sit at a computer for long periods of time
VI. Special Factors:
• Mandatory immunizations and screening, as required

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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