Operations Manager, Process & Procedures

Are you passionate about streamlining processes and creating impactful procedural documents? Join our Global Development team as an Operations Manager, Process & Procedures, where you’ll drive the development and management of our controlled procedural document portfolio. This role offers the opportunity to contribute to process innovation and collaborate with cross-functional teams in a dynamic, regulated environment. Based in Tokyo, this position is your chance to make a meaningful impact while advancing your career.

A Typical Day:

• Lead the revision and creation of procedural documents through their lifecycle, including updates for process improvements and administrative changes.

• Facilitate process mapping and content updates in collaboration with authors and subject matter experts (SMEs).

• Support procedural document projects by partnering with functional owners and cross-functional SMEs to improve existing processes.

• Coordinate review cycles and approval workflows for assigned procedural documents.

This Role May Be For You If:

• You thrive in a collaborative environment and enjoy working with cross-functional teams to achieve shared goals.

• You are detail-oriented and excel at identifying gaps in processes and proposing innovative solutions.

• You have strong organizational and project management skills, balancing multiple priorities with ease.

• You possess expertise in controlled procedural document principles and process design.

• You are proficient in tools like Microsoft Visio for process mapping and have experience with electronic document management systems.

• You value integrity and trust, and you’re skilled at negotiating and influencing at all organizational levels.

• You enjoy strategic thinking and problem-solving in a regulated environment.

To Be Considered:
Candidates must have a Bachelor’s degree and at least 5 years of experience in a global regulated organization, with 3 years in a quality role focusing on procedural documents. Strong knowledge of Good Clinical Practice (GCP) and regulatory requirements, as well as experience in controlled document principles, is essential. Preferred qualifications include expertise in Microsoft Visio or similar tools and familiarity with electronic document management systems.

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location.  In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/.  For other countries’ specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together.  For that reason, many of Regeneron’s roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron’s on-site policy and expectations for your role and your location.
 

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.

For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions.  For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.

Please note that certain background checks will form part of the recruitment process.  Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.