OnSite Specialist - Houston, TX

Work Flexibility: Field-based

As an Endoscopy OnSite Specialist, you will play an essential role in supporting surgical teams and ensuring that equipment, processes, and information flow smoothly to help drive exceptional patient care.

What you will do:

• Prepare, manage, and maintain surgical equipment and disposable products to ensure everything is available, functional, and ready before each procedure, achieving full equipment readiness and minimizing workflow interruptions.

• Support operating room teams during procedures by anticipating device needs, providing timely equipment adjustments, and ensuring a seamless surgical experience.

• Troubleshoot and resolve both routine and complex equipment issues using independent judgment to maintain high service reliability and reduce downtime.

• Collaborate with surgeons, operating room personnel, central processing, biomedical staff, and other clinical partners to deliver excellent service and build strong working relationships.

• Maintain accurate documentation, including detailed procedure information, equipment usage, monthly performance metrics, and account updates to ensure compliance and continuity of service.

• Stay current through ongoing training, maintaining a strong working knowledge of Stryker equipment, disposable products, and new technologies while educating clinical staff on product use.

• Follow all safety, facility, and privacy standards, including patient confidentiality requirements, while maintaining a professional appearance, work ethic, and customer‑focused mindset.

• Provide flexible coverage, including rotating schedules, on‑call, overnight and weekend shifts, and support for other accounts within and outside your region, which may require travel.

Scope of Work Summary (Operating Room Support):

The OnSite Specialist provides in-room support for minimally invasive surgical (MIS) and related procedures, ensuring optimal performance of Stryker and third-party equipment. This role bridges clinical teams, SPD, and Stryker service lines to maintain smooth, high-quality OR operations.

Core Responsibilities:

· Set up Stryker towers, booms, lights, and integrated suite systems per surgeon preference.

· Confirm equipment functionality and image routing prior to each procedure.

· Adjust camera, monitor, and device settings intraoperatively.

· Provide immediate troubleshooting of endoscopy and integration systems.

· Manage post-procedure breakdown and staging of all Stryker equipment.

· Clean/disinfect towers and components, restock consumables, and perform basic maintenance.

· Educate OR and SPD staff on proper use and troubleshooting of Stryker products.

· Support video conferencing, DICOM transfers, and EMR connectivity (where applicable).

Qualifications:

· Experience in OR technical support or surgical services.

· Familiarity with MIS procedures (laparoscopy, arthroscopy, cystoscopy, hysteroscopy, etc.).

· Excellent communication and troubleshooting skills.
 

Scope of Work Summary (Sterile Processing Department – SPD):

Responsible for reprocessing and managing surgical instrumentation per IFU, HSPA/AAMI standards, and hospital policy. Works alongside SPD staff to ensure timely, compliant reprocessing of Stryker and hospital-owned instruments.

Core Responsibilities:

· Decontaminate and assemble rigid scopes, cameras, light cords, and power instrumentation.

· Perform in-line function testing (leak, sharpness, insulation, or power checks).

· Wrap and containerize sets for sterilization per IFU.

· Maintain and update Stryker-managed instrumentation lists in collaboration with SPD leadership.

· Facilitate repairs, replacements, and instrument tracking per hospital protocols.

· Communicate with SPD and OR leaders regarding equipment readiness and process improvements.

Certifications:

· CRCST required within 6 months of hire (per Stryker and state legislation)

· Ongoing annual continuing education required.

  

 

United States of America Pay Ranges:

• US5: $22.66 - $30.66 USD Hourly

View the U.S. work location and transparency guide to find the pay range for your location.

  

 

Travel Percentage: 10%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.