Neural Nexus – Agentic AI Business Solutions (Insights & Analytics), Senior Manager

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Neural Nexus – Agentic AI Business Solutions,  Senior Manager - Hybrid

This position will require 2/3 times / week in Thousand Oaks, CA

What You Will Do 

 Let’s do this. Let’s change the world! In this vital role of Neural Nexus – Agentic AI Solution Delivery, Senior Manager, you will lead the delivery and adoption of insights & analytics tools, and shape high-visibility products from concept through launch, helping ensure they deliver meaningful value for commercial decision-making. 

You will work at the intersection of primary market research, commercial insights, analytics, marketing, and technology. Your primary responsibility will be to pull through the build of tools for our Business Insights & Analytics teams through the full product lifecycle—from defining user needs and use cases through design, development, rollout, training, and ongoing enhancement. Success requires primary and secondary market research experience including the ability to translate qualitative and quantitative research, secondary data, and research best practices into solutions that inform business strategy and cross-functional decision-making. 

This role is ideal for a delivery leader who is energized by turning complex research needs into practical AI capabilities that business teams can confidently adopt. 

Key Responsibilities 

Strategic Leadership & Roadmap Development 

• Define product strategies and roadmaps for assigned Agentic AI business solutions, including Market Research & Analytics translating business questions, and user requirements into prioritized capabilities and delivery plans. 

• Identify opportunities to integrate primary research, secondary data, competitive intelligence, and Agentic AI to accelerate insights generation and address critical business needs. 

• Own the end-to-end lifecycle of designated Agentic AI business solutions, from business need and use-case definition through design, development, testing, deployment, adoption, and enhancement. 

Cross-Functional Team Orchestration & Collaboration 

• Partner closely with Business Analytics & Insights, commercial cross-functional partners, GCCI, external partners, AI&D, and technical teams to scope, validate, and deliver Agentic AI solutions. 

• Serve as a bridge between business, insights, research, and technical teams, translating business questions into clear research and product requirements while ensuring effective execution across workstreams. 

Executive Stakeholder Management & Strategic Communication 

• Develop and deliver clear, concise leadership updates that communicate implementation progress, change readiness, adoption, and emerging issues, enabling timely alignment and decision-making across stakeholders. 

• Present findings, recommendations, product progress, risks, and performance across a variety of audiences and forums with clear, compelling storytelling. 

Driving Platform Adoption & Value Realization 

• Drive adoption of Agentic AI business solutions, within Business Analytics & Insights teams, commercial, and insights workflows, partnering with cross-functional teams to integrate new capabilities into existing decision-making processes. 

• Define and track KPIs for solution adoption, user engagement, insights efficiency, quality, and business impact, using results and stakeholder feedback to guide ongoing enhancement. 

Change Management & Continuous Improvement 

• Support change management and enablement for Agentic AI-enabled research and insights-generation processes, ensuring stakeholder engagement, communications, training, and workflow readiness. 

• Establish feedback loops and continuously identify opportunities to improve Agentic AI products, market research processes, and insights-generation workflows. 

Preferred Qualifications 

• Significant experience in Biotechnology/Pharmaceutical commercial insights, analytics & primary market research, with demonstrated ability to translate business questions into actionable insights and solutions. 

• Demonstrated experience leading end-to-end primary market research, including business-question scoping, qualitative and quantitative research analysis, agency management, execution, synthesis, and communication of findings. 

• Demonstrated product management experience, including defining user needs, developing requirements and roadmaps, prioritizing capabilities, and driving product delivery and adoption. 

• Strong understanding of Agentic AI and Generative AI capabilities and their application to insights generation, and commercial decision-making; able to apply PMR standards for methodological rigor, data quality, and appropriate interpretation in AI-enabled workflows. 

• Proven ability to collaborate with commercial cross-functional partners, GCCI, external partners, AI&D, and technical teams in a complex matrixed environment. 

• Strategic & Analytical Thinking: Strong ability to synthesize complex research, analytics, and AI-generated information into clear insights, recommendations, and business implications. 

• Leadership & Influence: Proven ability to lead and influence cross-functional teams and stakeholders without direct reporting authority. 

• Communication & Interpersonal Skills: Outstanding verbal, written, presentation, and storytelling skills, with the ability to communicate complex research and technical concepts to diverse audiences. 

• Adaptability and Agility: Demonstrated ability to operate effectively in a fast-paced environment and respond to evolving business questions, market conditions, and organizational priorities. 

• Ethical Standards: Strong commitment to maintaining high ethical standards in research, analysis, AI-enabled insights generation, and business decision-making. 

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

• A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts

• A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

• Stock-based long-term incentives

• Award-winning time-off plans

• Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.

Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

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Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.