Job Purpose

The Medical Innovation & Performance role is accountable for elevating Medical Affairs from effective execution to measurable enterprise performance. The role shapes and enables the regional Medical agenda through a combination of strategic leadership, operating discipline, and technology-enabled innovation—ensuring Medical priorities are translated into scalable execution, decision-grade insight, and demonstrable stakeholder impact. At its core, this role integrates performance leadership, change orchestration, and digital innovation to strengthen how Medical plans, measures, and delivers value across the region.

Key Responsibilities

1. Medical Performance & Impact Leadership

• Lead the design, prioritisation, and embedding of high-value Medical Affairs initiatives that strengthen regional performance and accelerate delivery against enterprise and TA objectives.

• Partner with the Regional Head of Strategy, Performance and Operations (SPO), International, Country Medical Directors, and Regional TA Leads to translate strategic priorities into actionable programmes, operating metrics, and measurable outcomes.

• Own the regional Medical performance agenda, including KPI stewardship, insight generation, and performance narratives that support robust, evidence-based decision-making.

• Strengthen the Medical–commercial operating interface to ensure Medical activity is externally focused, strategically aligned, and positioned to create greater value for stakeholders and customers.

2. Operational Excellence & Governance

• Provide end-to-end leadership of International Medical initiatives, spanning project delivery, change management, process improvement, systems implementation, and operating model harmonisation.

• Ensure Medical activities are executed with a high standard of quality, compliance, and governance, and are delivered on time, within budget, and in an audit-ready manner.

• Identify structural opportunities to improve tools, systems, processes, and ways of working, and lead implementation of sustainable improvements across regions and TAs.

• Establish governance mechanisms that enhance transparency, execution discipline, risk management, and alignment with regulatory and quality expectations.

3. Technology & Innovation Enablement

• The Medical Innovation & Performance role serves as a strategic architect of technology-enabled Medical transformation—ensuring innovation is not pursued as experimentation alone, but as a disciplined lever for performance, insight, and scale.

• Work with the Regional Head of SPO to shape the regional technology and innovation agenda, identifying where digital, data, analytics, and automation can materially improve planning, execution, measurement, and stakeholder engagement.

• Translate emerging technologies into high-value Medical use cases, with a particular focus on opportunities that enhance insight generation, field effectiveness, content intelligence, operational productivity, and decision support.

• Maintain a strong understanding of the evolving AI/ML landscape and its relevance to Medical Affairs, including areas such as predictive analytics, natural language processing, generative AI, knowledge retrieval, recommendation engines, and agentic workflow automation.

• Partner with Medical Digital & Tech, and Enterprise IT teams to ensure Medical requirements are reflected in platform design, roadmap prioritisation, and enterprise solution architecture.

• Lead innovation pilots, proofs of concept, and scaled deployments that improve the quality, speed, and consistency of Medical execution while remaining compliant and operationally sustainable.

4. Capability Building & Talent Development

• Partner with Global Medical Capabilities and Global TA teams to design and implement capability-building programmes, training curricula, and certification pathways that advance Medical excellence.

• Embed leadership expectations, continuous improvement disciplines, and competency frameworks across Medical teams to strengthen organisational effectiveness.

• Develop talent proactively and foster a culture of high performance, inclusion, learning agility, and continuous improvement.

Why You?

Essential Qualifications

• Bachelor’s degree.

• Proven track record in driving performance, change management, and operational excellence.

• Strong expertise in project management, data and analytics.

• Understanding of compliance, risk, and quality requirements.

Preferred Qualifications

• Exceptional matrix leadership across complex, cross-functional environments.

• Strong analytical, problem-solving, and structured decision-making capabilities.

• High personal accountability with the ability to operate with pace, sound judgement, and influence.

• Excellent communication skills with senior leaders, cross-functional stakeholders, and external partners.

• Experience applying continuous improvement methodologies.

• Fluency in analytical and technical tooling, with the ability to work hands-on in programming or scripting environments such as Python, R, SQL, or comparable languages to interrogate data, prototype solutions, or partner credibly with technical teams.

• Strong understanding of contemporary AI/ML and digital technologies, including practical familiarity with domains such as machine learning, generative AI, large language models, natural language processing, predictive modelling, knowledge graphs, and intelligent automation, and the judgement to translate these capabilities into meaningful Medical use cases.

• Experience in entrepreneurial, startup, venture-building, or similarly fast-scaling environments, with demonstrated comfort operating through ambiguity, testing new ideas rapidly, and converting innovation into tangible business value.

Role Outcome

This role ensures Medical Affairs evolves beyond activity delivery to become a function defined by measurable performance, innovation-led execution, and decision-grade insight — positioning Medical as a more strategic, data-informed, and future-ready driver of enterprise value.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are committed to creating an inclusive workplace and providing equal opportunities for all applicants. We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact APACRecruitment.Adjustments@gsk.com. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

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