M&E Manager LATAM

Viatris Healthcare México S. de R.L. de C.V

Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.

We have been included on number of award lists that demonstrate the impact we are making.
 

Every day, we rise to the challenge to make a difference and here is how the M&E Manager LATAM role will make an impact:

Is responsible for leading the governance, planning oversight, execution, and continuous optimization of internal and external events with HCP participation, as well as key internal commercial meetings across LATAM.

This role ensures flawless end-to-end execution, delivering high-quality, compliant, and impactful event experiences that strengthen customer engagement and reinforce organizational alignment. The M&E Manager establishes robust governance frameworks to guarantee full adherence to corporate policies, local regulations, and industry compliance standards, ensuring all activities are audit-ready, risk-mitigated, and executed with operational excellence.

The M&E Manager leads a team of 1 Coordinator and 3 Analysts and is accountable for driving execution excellence, financial discipline, process standardization, and consistent delivery standards across the regional cluster.

Key responsibilities for this role include:

Execution Excellence

• Lead the end-to-end execution of all approved meetings and events across LATAM.

• Ensure high-quality, well-executed events aligned with defined business objectives.

• Maintain consistency, precision, and excellence in execution standards across all event types.

• Safeguard participant experience, operational flow, and delivery quality at every stage.

• Implement structured planning methodologies to ensure timelines, deliverables, and quality standards are consistently met.

• Drive continuous improvement initiatives to elevate execution quality and stakeholder satisfaction.

Governance, Compliance & Risk Management

• Ensure full compliance with corporate policies, local regulations, and industry codes governing HCP interactions and internal meetings.

• Establish and enforce standardized approval workflows, documentation practices, and audit-ready processes.

• Maintain strong financial and operational controls to mitigate risk exposure.

• Oversee vendor adherence to contractual, ethical, and compliance standards.

• Act as a control point to protect company reputation and regulatory integrity in all events.

Internal Commercial Meetings Oversight

• Oversee the execution of key internal meetings, including sales conventions and leadership sessions.

• Ensure internal events are delivered with operational excellence and aligned with defined business objectives.

• Standardize execution frameworks to ensure consistency and scalability across the cluster.

• Guarantee logistical precision and seamless coordination across stakeholders.

Financial responsibility & Resource Optimization

• Ensure cost-effective execution while maintaining premium quality standards.

• Lead vendor selection, negotiation, and performance management.

• Monitor budget utilization and ensure disciplined financial management.

• Identify synergies and efficiencies across countries to optimize resource allocation.

Cluster Standardization & Operational Excellence

• Establish a unified execution model for Meetings & Events across LATAM.

• Standardize tools, timelines, vendor management practices, and quality benchmarks.

• Drive process simplification and operational efficiency.

• Ensure scalability of execution standards across the cluster.

Leadership & Team Development

• Lead, coach, and develop a team of 1 Coordinator and 3 Analysts.

• Establish clear performance expectations, KPIs, and accountability standards.

• Promote a culture of precision, ownership, and service excellence.

• Develop team capabilities to strengthen execution quality and operational efficiency.

• Ensure workload prioritization aligned with business needs and peak cycles.

Key Interactions

• Country General Managers.

• Commercial, Marketing, and Medical Teams.

• Field Force.

• Finance and Compliance.

• Procurement.

• Global Meetings & Events.

• External vendors.

Success Indicators

• Flawless execution of internal and external events across LATAM.

• High levels of stakeholder and HCP satisfaction with event quality and experience.

• Strong adherence to compliance standards with zero critical audit findings.

• Effective budget management with optimized cost efficiency.

• Standardized, scalable execution frameworks implemented across the cluster.

• Improved planning discipline, vendor performance, and operational timelines.

• A high-performing, accountable, and service-oriented M&E team.

The minimum qualifications for this role are:

• Bachelor’s degree in business administration, Marketing, Communications, or related field.

• 5–7 years of experience in Meetings & Events, Commercial Operations, or Marketing Services, preferably within the pharmaceutical or healthcare industry.

• Proven experience managing large-scale HCP meetings, congresses, and internal commercial conventions.

• Experience managing regional or multi-country scope preferred.

• Strong experience in budget ownership, vendor management, and financial control.

• Demonstrated leadership experience managing and developing teams.

• Experience operating within regulated environments with strong compliance oversight.

• Professional proficiency in English and Spanish required; Portuguese strongly preferred.

Skills Requirements

• Strong operational excellence and execution discipline.

• Solid financial acumen and cost optimization mindset.

• High attention to detail with strong project management capabilities.

• Strong governance and compliance orientation.

• Ability to manage complexity and multiple priorities under tight timelines.

• Strong stakeholder coordination and communication skills.

• Leadership presence with the ability to build accountability within teams.

• Structured, process-oriented, and solution-driven mindset.

• High integrity, ownership, and resilience.

At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others. 

Viatris is an Equal Opportunity Employer.