Manager, Commercial Operations

Manager, Commercial Operations 

Position Summary: 

• Work Schedule: Monday – Friday 8:00AM – 5:00PM  

• 100% onsite 

Catalent’s Baltimore/Harmans, MD (BWI) site is a leading facility supporting gene therapy development and manufacturing, with capabilities spanning early development through clinical and commercial production. The site works with a range of biotech and pharmaceutical partners across advanced biologics, including viral vectors and complex therapies. With modern technologies and a collaborative, cross-functional environment, it offers opportunities across scientific, operational, and business teams within a growing area of the industry. 

The Manager, Commercial Operations is responsible for leading the transition of client programs following contract execution, serving as the primary business contact for assigned portfolios and driving cross-functional alignment to ensure efficient delivery and a seamless client experience. 

This role drives cross-functional alignment across operations, quality, supply chain, and external partners to ensure efficient delivery and a seamless client experience. 

The Role: 

• Act as a subject matter expert on segment offerings, capabilities, and business processes, providing guidance across internal teams  

• Partner with Program Management to support client relationships and ensure a high level of client satisfaction  

• Collaborate with Operations, Quality, and Supply Chain to address critical client needs and drive aligned execution  

• Analyze market trends, client needs, and portfolio gaps to inform commercial strategy and identify new opportunities  

• Support business development strategy through input on targeting, account planning, pricing, and participation in S&OP and demand planning processes 

• Other duties as assigned 

The Candidate: 

• Bachelor’s degree in a scientific or engineering discipline required; advanced degree preferred  

• Minimum 8 years of relevant experience in pharmaceutical or medical device environments (e.g., manufacturing, quality, project management, business development, or commercial operations)  

• Working knowledge of biologics, including cell and gene therapy, fermentation, cell culture, purification, fill/finish, and analytical services preferred  

• Strong analytical and business acumen, with the ability to interpret data and inform decision-making  

• Demonstrated ability to communicate effectively with clients and cross-functional stakeholders, including presenting complex information to leadership  

• Highly self-directed, with strong interpersonal skills and the ability to operate effectively in a fast-paced environment 

The anticipated salary range for this position in Maryland is $145,000 – $165,000 plus an annual bonus target. The final salary offered to a successful candidate may vary, and will be dependent on several factors that may include but are not limited to the type and length of experience within the job, type and length of experience within the industry, skillset, education, business needs, etc. Catalent is a multi-state employer, and this salary range may not reflect positions that work in other states. 

Why you should join Catalent: 

• Career growth with a clear path and regular performance reviews  

• Day-one benefits: medical, dental, vision  

• 401(k) match, tuition reimbursement, and wellness perks  

• Paid time off: 152 hours + 8 holidays  

• Inclusive culture with Employee Resource Groups and community initiatives  

• Discounts from 900+ merchants via Perkspot  

• A mission-driven workplace where your work helps save lives   

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