Learning Experience & Design Specialist – Global Leadership Development (AI-Enabled)

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. 

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Learning Experience & Design Specialist located in Guadalajara, North.

Reporting to the Senior Manager - Global Talent Management & Development, the Learning Experience & Design Specialist will be responsible for designing, developing, and enhancing high‑quality digital learning experiences. This role blends instructional design expertise with strong graphic design capability and emerging AI tools to create engaging, modern, and scalable learning solutions for a global audience. The designer  will collaborate with SMEs, HR partners, and cross‑functional teams to develop digital learning content, assessments, communication materials, and multimedia assets that elevate leadership capability across the enterprise.

Responsibilities:

• Design and develop digital learning modules, videos, microlearning, and blended learning experiences for global leadership programs.
• Apply adult learning principles and modern instructional frameworks to create high‑impact learning solutions.
• Translate complex leadership concepts into simple, intuitive, and engaging learning content.
• Create assessments, knowledge checks, case‑based scenarios, and practice activities aligned to program outcomes.
• Design high‑quality visual assets, infographics, and communication materials that support leadership learning programs.
• Build visually compelling slide decks, job aids, toolkits, and facilitator guides.
• Ensure brand consistency and high design standards across all learning and communication assets.
• Use generative AI tools to accelerate content creation: including scripts, scenarios, templates, visual assets, and instructional drafts.
• Create AI‑generated storyboards, graphics, practice scenarios, and personalized learning elements.
• Experiment with and recommend AI tools that enhance learner engagement, productivity, and scalability.
• Develop digital content using authoring tools such as Articulate Storyline/Rise, Adobe Creative Suite, Vyond, Canva, etc
• Collaborate with multimedia teams for video, animation, and motion graphic assets.
• Ensure accessibility standards, tech specs are integrated into all learning outputs.
• Create assessment methods that measure learning outcomes and leadership capability growth.
• Review learner analytics and feedback to refine content and enhance learning experiences.
• Partner with program managers to align content with leadership competencies and strategic priorities.
• Work closely with HRBPs, leadership development program owners, and SMEs to co‑create relevant learning solutions.
• Manage multiple projects, timelines, and stakeholder expectations in a fast‑paced global environment.
• Communicate clearly and professionally with global stakeholders, demonstrating strong written and verbal English proficiency.

Qualifications:

• BA/BS /MBA or equivalent work experience
• Solid experience in Instructional Design, Learning Experience Design, or Digital Learning Development.
• Strong graphic design capabilities; proficiency in Adobe Illustrator, Photoshop, InDesign, Canva, or similar.
• Experience using AI tools for content generation, visual design, scenario creation, and workflow acceleration.
• Proficiency with learning authoring tools (Articulate Storyline/Rise, Evolve, Captivate, etc.).
• Strong English communication skills - written, verbal, and visual storytelling.
• Experience designing for global leadership or professional development programs preferred.
• Ability to simplify complex topics into clear learning experiences.
• Comfortable working in an agile, collaborative, and dynamic environment.
• Preferred Skills:
• Experience in leadership development content or competency‑based learning.
• Knowledge of learning analytics, data interpretation, and experience using LMS/LXP platforms.
• Understanding of user experience (UX) design principles.
• Ability to manage multiple priorities with high attention to detail.
• Creative mindset with a curiosity for emerging digital and AI technologies.
• Availability to work under IST working hours to support global stakeholders and project timelines.

What you’ll receive for the great work you provide:

• Competitive Salary.
• Life & Medical insurance.
• Christmas Bonus.
• Food Coupons.
• Saving Fund.

MG61

Job Category

Human Resources

Required Skills:

Optional Skills:

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).