Lead Business Analyst

Roles & Responsibilities:

• Building and maintaining strong relationships a cross an extensive network of internal and external stakeholders.

• Lead comprehensive business analysis to identify, understand and prioritize IT requirements in the product backlog.

• Own the implementation and delivery of IT solutions and services for one or more supplier capability areas within product team.

• Coordinating the activities of other analysts on the product team.  

• Ensuring IT solutions comply with regulations and information security policies.

• Partnering with technology ownersto deliver B2B connectivity, integrations and collaboration solutions.

• Assessing new suppliers againstAmgen’sIT requirements anddocumenting gaps andrisks.

• Supportingchangemanagementandend user communication for largeuser groups.

• Maintainingaccurate documentation of systems and processes.

• Staying informed on the changing internal and external IT landscape and continue to evolve and adapt the IT solutions strategy to maximize effectiveness.

Basic Qualifications and Experience:

• Any degree with 5 - 8 years of experience working in Life Science, Biotechnology or Information Systems

Functional Skills:

Must-Have Skills:

• A detailed understanding of the clinical trial process and the systems used to execute study delivery(EDC, CTMS, eTMF etc.)

• Customer focused and a proven business relationship manager who is confident when working with technical and non-technical senior stakeholders.

• Collaborative team player withexcellentverbal and written communication skills; able toinfluence and leadeffectively across global, cross-functional and remote stakeholders.

• Experience of overseeing and coordinating the work of other Business Analysts

• Ability to lead business analysis activities to capture and prioritize requirements through interviews and workshops.

• Knowledge of B2B and integration technologies, including APIs, secure file transfers, VPN’s and Virtual desktops

• Confident at documenting complex testable business requirements as clear user stories and in formal specification documentation.

• Analytical, detail orientated with excellent problem-solving skills.

• Experience of working with or as an external technical service supplier.

• Practical experience and understanding of Agile methodologies, particularly the Scaled Agile Framework (SAFe)

Good-to-Have Skills:

• Experience of working with or for a clinical trial supplier (CRO, Lab, Imaging,e.t.c.) 

• Working inaregulatedenvironment where compliance and information security is essential

• Ability toProject manage complexlonger termdeliverables,

• ProficiencyinIT servicedeliverytools such as Jira, Jira Align, and Confluence.

• An advocate ofthe useofDevOps,AIandTest Automation in delivery

Professional Certifications(please mention if the certification is preferred or mandatory for the role):

• Business Analysis certifications (IIBABABOK) or similar (preferred)

• CertifiedSAFefor Teamsor similar (preferred)

Soft Skills:

• Excellent written and spoke English.

• A people person, with excellent written and spoke English.

• Highly accountable, reliableand proactive.

• Abletoself-manageactivities acrossmultiple priorities.