Administrative Lab Director

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Lab Director to join our team at Tufts Medical Center in Boston, MA.

Work Schedule: Generally Monday - Friday (8a - 5p); flexibility required

Job Responsibilities:

• Lead and direct the hospital operations within the market to ensure quality results, proper staffing, financial vitality, and foster a team environment
• Ensure adherence and implementation of hospital and laboratory policies and procedures for sites within the designated market
• Work closely with hospital administration and lab leadership in maintaining strategic and financial objectives and understand/explain variances of laboratories within the market
• Ensure laboratories within the market are performing at established metrics – understand root cause and implement process improvements when necessary
• Partner with Quality and oversee the implementation of new test methods and procedures at hospitals within the market
• Maintain strong customer-focused relationships, resolving operational issues proactively and effectively
• Work closely with Medical Directors, Professional Support Leaders, and Health System Leadership to ensure the laboratories are meeting the expectations of the providers and patients
• Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, other laboratory managers, discipline directors, laboratory managers or corporate operations
• Maintain compliance with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc.) related to personnel safety and quality of laboratory testing as well as professional conduct
• Serve as the laboratory liaison and a partner for other health system departments – promote communication and teamwork
• Ensure effective communication with leadership, clients, corporate operations, as well as direct reports, departmental staff, and inter-departmental staff
• Lead and develop a high-performing team of managers, supervisors and lead technologists through coaching, training, and performance management
• Foster a culture of high employee engagement, collaboration, continuous learning, and innovation within the laboratory team
• Proactively address workplace climate to maintain a positive culture, strengthen retention and enhance team effectiveness

Minimum Qualifications:

• Bachelor’s degree
• 5 years or more of leadership experience in a health system or medical center  

Preferred Qualifications:

• Bachelor’s degree in a Chemical or Biological science, Clinical Laboratory Science or Medical Technology
• 10 years or more of clinical laboratory testing experience
• 2 years or more working in an academic intuition
• ASCP or AMT certification 

Additional Job Standards:

• Demonstrated ability to build trust, inspire engagement and cultivate a healthy workplace culture
• Proficient in laboratory knowledge and how to effectively manage a clinical laboratory.
• Prior experience in a high volume, large hospital environment
• Familiar with new laboratory instrumentation and equipment automation
• Strong working knowledge of supply chain operations and expense control
• Ability to communicate with a heavy customer focus when working with client leadership
• Previous experience managing multiple locations is highly preferred
• Strong working knowledge of CLIA, CAP and relevant state regulations
• Understanding of laboratory operations as well as policies and procedures
• Proven success in training and developing both technical and non-technical employees
• Strong demonstrated leadership capabilities including: emotional intelligence, excellent listening, verbal and written communication and interpersonal skills
• Ability to manage the performance of others and provide developmental coaching/feedback and mentoring
• Ability to problem solve and provide solutions under minimal supervision
• Able to balance the needs of the business with the needs of the employees
• Proficient with Laboratory Information Systems and Microsoft Office
• Strong communication skills; both written and verbal
• High level of attention to detail with strong organizational skills

At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step! Join us and discover a path filled with opportunities for growth, continuous learning, professional challenges, and the chance to truly make a difference. Apply today!

**Pay Range: $170,000 - $210,000 + Bonus

All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.

The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.