Key Account Management

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales

Job Sub Function:

Key Account Management – MedTech (No Commission)

Job Category:

People Leader

All Job Posting Locations:

Buenos Aires, Argentina

Job Description:

Responsible for medium to long-term planning and face-to-face selling of a variety of products, services and/or solutions across multiple lines of business for a defined group of existing clients and strategic accounts. Develops medium to long-range sales plans and prepares strategies to protect, grow, and diversify the relationship with a defined group of existing customers. Identifies and manages interactions with assigned group of existing customers to identify cross/up and repeat sales opportunities. Resolves problems and ensures customers receive high quality customer service. Develops client retention and growth plans and strategies for developing profitable business with assigned accounts. Reviews and reports on customer retention, business opportunity and market trends May be selling directly to the ultimate purchaser or indirectly through channel partners.

You will be responsible for:

• Implements cost-effective, results-based, and professionally managed programs and innovative initiatives for the organization to advance Key Account Management capabilities.
• Manages projects, programs, or processes for the Key Account Management area.
• Has significant working knowledge of business analytic tools, that allows them to develop actionable insights based on analyses of trends and the competitive landscape to continually improve the organization's Key Account Management strategy.
• Implements systems to acquire, retain, and grow key account business across accounts and product lines.
• Executes client presentations and coordinates with the field sales organization or marketing for product demonstrations to effectively close sales and promote competitive advantage.
• Coaches and trains junior colleagues in techniques, processes, and responsibilities.
• Integrates Johnson & Johnson’s Credo and Leadership Imperatives into team goals and decision making.

Qualifications / Requirements:

EXPERIENCE AND EDUCATION

• Bachelor’s degree in Marketing, Business, or Life Sciences..

• 6–8 years in marketing or commercial roles.

• Healthcare experience preferred.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES, AND AFFILIATIONS

• Analytical and communication skills.

• Project management and teamwork.

• Customer-focused mindset.

• Excel and PowerPoint proficiency.

• CRM and data analysis tools.

• Understanding of healthcare systems (preferred).

• Credo-based leadership.

• Accountability and ownership.

• Agility and collaboration.

• Ethical behavior.

 

 

Required Skills:

 

 

Preferred Skills:

Account Management, Alliance Formation, Client Management, Commercial Awareness, Customer Centricity, Customer Experience Management, Developing Others, Inclusive Leadership, Interpersonal Influence, Leadership, Medical Technology, Personalized Services, Relationship Building, Revenue Management, Solutions Selling, Strategic Sales Planning, Sustainable Procurement, Team Management, Vendor Selection