IT Applications Manager - Quality Systems

This position manages a team responsible for the day-to-day maintenance, support, and development of Regeneron’s IOPS IT Applications portfolio, including but not limited to EDMS, EQMS, EVMS, electronic forms, learning platform, and other supporting applications. The role is responsible for the Raheen site but works closely with global counterparts on globally deployed systems. Responsible for managing the application portfolio and associated support staff, driving audit readiness and compliance, and ensuring systems are maintained in a validated and compliant state. The role contributes to the strategic direction of the IOPS IT Applications function and collaborates closely with peer managers overseeing complementary application portfolios.

As a IT Applications Manager - Quality Systems, a typical day might include the following:

• Manages a team of FTEs responsible for supporting and maintaining IOPS IT Applications, including performance management, mentoring, coaching, and development of staff.
• Works with staff in the development of annual goals; performs monthly performance reviews and develops annual performance evaluations.
• Serves as the primary IT Applications manager for the Raheen site while collaborating with global counterparts to support and maintain globally deployed systems in a consistent and compliant manner.
• Works in close collaboration with peer managers overseeing different application portfolios to ensure alignment, shared best practices, and coordinated delivery across the broader IOPS IT Applications function.
• Drives audit readiness across the application portfolio; serves as a key point of contact during regulatory inspections and internal audits, ensuring systems and documentation are inspection-ready at all times.
• Ensures all supported applications are maintained in a compliant and validated state; proactively identifies and resolves compliance issues in accordance with regulatory requirements, IOPS SOPs, and corporate policies.
• Works with the Validation Department to ensure applications are implemented and maintained in accordance with SDLC methodology and relevant regulatory requirements.
• Maintains responsibility for the accuracy of system documentation, including User Requirement Specifications, Detail Design Specifications, Configuration Specifications, Test Plans, and Summary Reports.
• Provides high-quality support to end-users, including user management, troubleshooting, training, and management of change requests.
• Manages relationships with SaaS vendors and external service providers; oversees vendor performance, contract adherence, and ensures delivery of services in line with business and compliance requirements.
• Develops and implements operational rigor and discipline using metrics and other operational controls; drives continuous improvement initiatives that enhance team performance and efficiency.
• Contributes to and supports the strategic vision and direction of the IOPS IT Applications function in collaboration with key stakeholders.
• Ensures staff compliance with regulatory, corporate, and IOPS policies and procedures.

This role may be for you if you have:

• Enjoy both collaborating with a team as well as working independently to develop solutions to complex problems.
• Enjoy driving a creative mindset and collaborating to design, implement, and modify code or configuration, or discover ways to simplify business processes.
• Exhibit a degree of ingenuity, creativity, and resourcefulness in an evolving and sometimes ambiguous environment.
• Have strong analytical and organizational skills, as well as excellent written and verbal communication skills.

In order to be considered for this position, you must hold a BS/BA in Information Technology or related field along with

• Associate Manager: 6+ years of relevant experience, plus 1+ years of managing systems and teams.
• Manager: 7+ years of relevant experience, plus 2+ years of managing systems and teams.
• Senior Manager: 8+ years of relevant experience, plus 3+ years of managing systems and teams.
• May consider equivalent combination of education and experience. Level is determined based on qualifications relevant to the role.

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location.  In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/.  For other countries’ specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together.  For that reason, many of Regeneron’s roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron’s on-site policy and expectations for your role and your location.
 

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.

For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions.  For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.

Please note that certain background checks will form part of the recruitment process.  Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.