HR Service Delivery Associate Specialist / German Speaker
Verona Pharma
This listing was originally posted on Verona Pharma's careers page. Formulate is an equal opportunity job aggregator and is not involved in the hiring process. Where salary information is estimated, it is derived from BLS industry benchmarks and may differ from actual compensation.
Job Description
Join our dynamic EMEA HR Service Delivery Team and support our Austria and Switzerland markets. At our company, we are committed to delivering innovative health solutions that advance the prevention and treatment of diseases in people and animals. As an HR Service Delivery Associate Specialist, you will play a crucial role in supporting the new hire and leaver processes, managing employee life cycle processes, ensuring smooth operational activities. If you are passionate about HR and want to make a difference, we invite you to apply.
You will report directly to the DACH Service Delivery Lead and you will have the below responsibility:
New Hires and Leavers:
o Execute operational activities for New Hires
o Support and manage transactions related to terminations (e.g. voluntary, garden leave, mutual agreements, retirements) and related offboarding steps
o Ensure timely and accurate documentation is provided and filed appropriately
· Administer and manage employee life cycle processes including for
o Austria: Employee Certificates, Reference Letters, Confirmation Letters, Care Time, Parental Leave, CBA related compensation updates, and Changes in Employment
o Switzerland: Reference Letters & T&A system (Primion) 3rd line support / reporting/ retroactive corrections/time schedule creations; B permit forms signing
· Prepare to take over and support future related One-Way Transfers / International Assignments / Localizations / Repatriations operational processes in Switzerland & Austria
· Partner closely with local HR Business Partners, Global Talent Acquisition, and the Service Center to deliver consistent, high-quality HR services.
· Working with digital archives/employee files
· Maintain high-quality daily operations while identifying opportunities to streamline, standardize, and automate processes
· Actively participate in HR projects and process/automation initiatives; contribute to building a scalable, sustainable HR operating model
· This is just an indicative list of activities, the role is not limited to these activities
Qualifications
Required
University degree in a relevant field
Relevant experience in HR operations & shared service
Strong organizational and multitasking skills
Excellent communication skills in German & English
Preferred
Experience with HR processes in Austria and Switzerland
Experience with Workday and ServiceNow
Knowledge of local employment laws and regulations
What we offer:
Required Skills:
Adaptability, Benefits Administration, Channel Optimization, Customer Technical Support, Data Quality Management, HR Analytics, HR Systems Implementation, Human Resource Information Systems (HRIS), Human Resources (HR) Technology, Human Resource Tools, Payroll Systems, Process Improvements, Project Management, Talent Management, Workforce PlanningPreferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
RegularRelocation:
No relocationVISA Sponsorship:
NoTravel Requirements:
No Travel RequiredFlexible Work Arrangements:
HybridShift:
Not IndicatedValid Driving License:
NoHazardous Material(s):
NAJob Posting End Date:
05/31/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.
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