ROLE RESPONSIBILITIES
- Ability to effectively identify and implement the most efficient virtual/in-person engagement strategies, by customer, to maximize overall effectiveness and impact.
- Develops and implements effective business and territory call plans and adapts based on self-identified opportunities and insights.
- Effectively builds rapport and relationships with customers across Face To Face and virtual environments; maintains a methodical approach toward call objectives (e.g., clear next steps and appropriate documentation, managing to KPIs); utilizes current digital tools effectively (e.g., Veeva, Zoom, WAB) as well as adapts quickly to new digital tools for successful customer engagement; leverages analytics to assist with developing insights and next best action plans
- Compliantly delivers relevant, targeted messaging utilizing approved materials via customer engagement to drive product demand (ask the HCP to change their prescribing behavior/close sales) and leverages account priorities to drive a positive business outcome; proactively provides insights for the development of new and innovative approved product messaging and resources
- Leverages product and disease state knowledge to appropriately educate providers on unbranded and branded product value proposition for relevant patient populations and effectively utilizes approved clinically oriented disease state information, as applicable).
- Responsible for strategic deployment of approved Pfizer resources to support provider and patient’s needs (e.g., samples, patient education); works effectively across multiple virtual engagement platforms based on customer preferences/compliance guidelines; able to integrate guidance from management and other support functions (Marketing, Digital) technical solutions (e.g., content recommendation engines) into pre-call planning; proactive planning and optimization of call environment in multiple locations; able to effectively plan day-to-day work based on customer schedules; collaborate effectively with other Customer-Facing (CF) colleagues
QUALIFICATIONS
- Bachelor’s Degree, preferred Science and Health related background
- Minimum 4 years of previous sales experience is preferred
- Have a history of promotional or sales success, territory management skills, effective communications skills, as well as demonstrated teamwork, leadership ability and accountability
- Valid driver’s license and a driving record in compliance with company standards
PREFERRED QUALIFICATIONS
- 2 years of pharmaceutical, biotech, sales, or relevant experience
- Stay within designated territory
- Experience with therapeutic area and products associated with this role
- Knowledge of assigned territory customers and markets (prescribers/HCPs/institutions/organizations)
- Develop comprehensive territory/customer plans to drive achievement of desired objectives.
- Strategically overcome obstacles to gain access to difficult to see health care providers and customers.
- Cultivate relationships with KOLs; build lasting relationships with top priority customers
- Assess needs of target physicians, address needs with responsive approach, targeted skills, and appropriate resources
- Demonstrated track record of strong business acumen, problem solving, strategic thinking, data analytical skills and project management skills, as well as excellent planning and prioritization skills
- Demonstrated ability to engage, influence and support customers throughout sales process, excellent communication, and interpersonal and leadership skills.
- Demonstrated ability to quickly learn and embrace new ways of working in a rapidly changing environment.
- Strong organizational and analytical skills required and ability to analyze and draw appropriate conclusions using sales data/call reporting software/applications and able to adapt to Pfizer’s long-range technology adapting and learning to use new technology to deliver in bringing Pfizer information to market
Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.
Sales