GMP Operations Manager

This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

Summary:

The Operations Manager is responsible for leading the Compounding facility and the dedicated operations team for their designated Unit. They will manage and develop the operational processes to ensure efficiency, productivity and profitability, leading, developing and growing the team as required.

Essential Duties and Responsibilities:

• Lead and motivate a team of operations staff to achieve operational goals and strategic objectives.
• Responsible for the day-to-day operation of the Compounding area ensuring team and individual compliance with procedures and regulations.
• Collaborate with cross-functional teams to optimize process and improve performance, ensuring on time delivery to our patients.
• Analyze and report on key benchmarks at management reviews.
• Act as Production Approver for investigations, nonconformance reports, including internal /external auditors and regulators.
• Develops capacity plan for the department and ensures adherence to regulatory expectations.
• Develop budget for the department and ensure adherence to budget.
• In collaboration with the training team, develop and put into action a comprehensive training plan to ensure production goals are met.
• Develop the Team Leader group and develop a robust succession plan for the department.
• Identify and lead continuous improvement projects with the objective of achieving quality, reliability, and cost improvements.
• Foster a positive culture and collaborative work environment that encourages teamwork and employee development.
• Drive results and meet deadlines under a tight timeline and changing priorities.
• Review and approve SOPs and specifications as they apply.

Set performance standards and drive accountability and results through delegation, continuous feedback, goal setting, and performance management.

Experience / Skills

• 4 – 6 years’ experience in a leadership role/function
• Proven knowledge of applicable procedures, specifications, regulations and standards
• Proven leadership experience with a track record of consistently meeting results.
• Proven ability to manage/supervise a large and diverse team of employees.
• Proven knowledge or experience in applicable regulations and standards e.g. EU GMP Annex 1 particularly in relation to aseptic manufacturing environments.
• Experience in process improvement methodologies such as Lean Management and Six Sigma is a plus.
• English minimum equivalent to RQF Grade 2, EQF Grade 3 or SCQF Grade 5
• Bachelor’s degree (life science, business management or engineering) or equivalent experience required.
• Competency in financial analysis and budget management.

Attributes:

• Strong leadership skills to motivate teams, make decisions and guide the organisation toward operational goals.
• Excellent organisational skills for managing tasks, coordinating resources, and ensuring smooth operations within the organisation.
• Excellent communication and interpersonal skills to build relationships with stakeholders and facilitate collaboration with other Compounding functions.
• Drives results, constantly seeking ways to accelerate performance, using data driven decision making.
• Strives for simplicity, uses critical thinking and has a willingness to embrace lessons learned.
• Builds strong customer relationships and delivers customer -centric solutions.
• Acts with pace, takes the initiative and infuses their team with a sense of urgency to solve problems and take ownership.

What are some of the benefits of working at Baxter?

• Competitive total compensation package
• Professional development opportunities
• High importance placed on work life balance

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Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

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