Global Hospital & Biosimilars Health & Science Specialist (SHSS) - Manhattan, NY

Founded in 1849, Pfizer Inc. began as a small chemistry enterprise built on the belief that scientific ingenuity can improve—and protect—human life. Today, as one of the world’s leading biopharmaceutical companies, Pfizer’s purpose is Breakthroughs that change patients’ lives: discovering, developing, and delivering medicines and vaccines that address unmet need, earn trust through quality and integrity, and reach patients through strong partnerships across the healthcare system. In a complex and rapidly evolving pharmaceutical landscape, our work is measured by one outcome - helping patients live longer, healthier lives. 

Global Hospital & Biosimilars Business Mission & Impact 

The Global Hospital & Biosimilars Sales Representative mission is to improve patient care by ensuring hospitals and alternate sites have timely access to high quality, reliable therapies through compliant, value-driven partnerships. We create impact by launching and growing portfolio brands, strengthening formulary and contract performance, and translating customer needs into actionable plans that increase appropriate utilization, support continuity of care, and deliver measurable outcomes for patients, providers, and our business. 

Role Summary 

The Global Hospital & Biosimilars Sales Representative owns the hospital and alternate site class of trade within an assigned territory, with responsibility for launching new products and accelerating portfolio growth through compliant, customer-centered execution. The role develops and advances strategic relationships with key stakeholders, drives demand using approved education and messaging, and strengthens business performance through formulary access knowledge, contract compliance, and pipeline pull-through.  Using strong market and account acumen, the Representative plans and executes purposeful in-person and virtual engagements with clear objectives, follow-up actions, and KPI-driven documentation. The role leverages digital tools and analytics to generate insights and next-best actions, while partnering cross-functionally (e.g., Marketing, Medical, Contracting/Trade, Customer Service, and Account Teams) to resolve customer needs and deliver on GH&B business objectives. 

Role Responsibilities 

• Develop and execute territory and account call routing schedule and business plans that prioritize face-to-face customer interactions, supplemented by virtual engagement as appropriate. Continuously refine strategies based on organizational priorities, self-identified opportunities, customer insights, and analytics to maximize effectiveness and impact. 

• Build and maintain strong, trust-based relationships with healthcare customers across multiple engagement formats. Maintain a disciplined, methodical approach to call execution — including clear objectives, defined next steps, and thorough documentation aligned to key performance indicators. 

• Deliver relevant, targeted messaging using approved materials to educate providers on branded and unbranded product value propositions. Close sales by clearly asking customers to purchase Pfizer products, leveraging account priorities and contract knowledge to drive positive business outcomes and market share growth. 

• Engage all customers within Pfizer compliance guidelines. Proactively deliver education that, in the colleague's judgment, best meets the needs of customers and patients while adhering to all regulatory and company standards. 

• Partner effectively and compliantly with internal stakeholders — including Portfolio, Health System Directors, Trade, Customer Service, Contracting, Medical, and Inside Sales — to address customer inquiries, resolve issues, and advance Pfizer's commercial objectives. 

• Strategically deploy approved Pfizer resources (e.g., product demonstrations, in-services, contract discussions) to support customer needs. Provide relevant information on product availability, contract status, pricing, and wholesaler stocking to appropriately support patient access to Pfizer products. 

• Proactively plan and optimize daily activities using calendaring tools, leadership priorities, portfolio goals, territory insights, and customer schedules. Integrate guidance from management and cross-functional support teams into pre-call planning to ensure efficient use of time and resources across varied call environments and locations. 

• Adopt and effectively leverage current and emerging digital tools and platforms for customer engagement and pre-call planning. Proactively contribute insights to support the development of new, innovative approved product messaging and resources 

Basic Qualifications  

Education: Bachelor’s degree 

• OR an associate’s degree with 8+ years of work experience  

• OR a high school diploma (or equivalent) with 10+ years of work experience.   

Work Experience: Minimum of 3 years in one or more of the following: 

• Pharmaceutical, biotech, or medical device sales ((i.e. wholesaler, distributor, GPOs, Health Systems)  

• Pharmaceutical, biotech, or medical device marketing 

• Aligned therapeutic specific healthcare provider experience 

Driver’s Licensing Requirement: Valid US driver’s license and driving record in compliance with company standards.   

• Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired. 

Preferred Qualifications  

• 3–5 years of hospital or alternate‑site sales experience, including generic injectables or adjacent markets (e.g., GPOs, distributors, health systems). 

• Strong understanding of hospital sales dynamics, GPO contracting, and procurement. 

• Proven account and territory management skills with a track record of driving results through strategic planning and execution. 

• Strong business acumen with the ability to assess customer needs, use data to inform decisions, and build effective, compliant relationships. 

• Ability to operate in a matrixed, fast‑changing environment, leveraging internal partners, digital tools, and hybrid selling platforms. 

Work Location & Travel Requirements   

• This role is field based and requires the colleague to reside within a workable distance of all points of business within the assigned territory to effectively meet business needs.  

• Determination of workable distance will be made based on business requirements and leadership discretion. 

• Ability to travel to all accounts/office locations within territory  

• Depending on size of territory and business need, candidates may be required to stay overnight as necessary 

Other Details