General Affairs Manager

Founded in 2002 in New Jersey, GenScript Biotech Corporation accelerates innovation in biotech and healthcare by providing researchers and companies with the building blocks needed to develop ground breaking treatments and products. As a cornerstone of the global life science ecosystem, GenScript actively collaborates with a diverse network of partners—from academic institutions to industry leaders—to co-create cutting-edge solutions that redefine service excellence. Guided by its mission to Make People and Nature Healthier Through Biotechnology, GenScript has become a trusted global partner with a team of 5,500+ employees, supporting over 200,000 customers across 100+ countries and regions, including the world’s Top 20 pharma companies.

About the job:

The General Affairs Manager is responsible for site operational coordination, stakeholder engagement, and administrative strategic vendor management. This role oversees the administrative function through an Admin Supervisor while leading cross-functional initiatives and operational excellence programs at the Piscataway campus.

Location: Piscataway, NJ (On-Site Required)

Reports To: Director of US Site Operation

 

The estimated salary range is $80,000 - $95,000, based on experience level.

 

Key Responsibilities

1. Stakeholder Management & Corporate Hospitality

• VIP Visit Coordination: Lead the planning and execution of visits for government delegations, key account clients, and global executive tours.
• Define and maintain site reception standards to ensure a professional corporate environment.
• Corporate Events: Oversee high-impact site events and cultural programs that align with company values.

2. Strategic Vendor & Contract Management

• Commercial Negotiations: Directly lead negotiations with key service providers (e.g., hotel groups, airlines, and catering partners) to secure preferential rates and enhanced employee benefits.
• Service Excellence: Establish KPIs for all major vendors and conduct regular performance reviews to ensure service quality and cost-efficiency.

3. Site Operations & Lean Promotion

• Operational Excellence: Partner with the Site Director to implement Lean, 5S, and continuous improvement (CI) initiatives within the administrative and public areas of the campus.
• Cross-Functional Coordination: Act as the operational bridge between General Affairs, Facilities, EHS, and other departments for site-level projects, such as space enhancements or workflow optimizations.

4. Team Leadership & Governance

• Team Direction: Direct the Sr. Admin Supervisor and team to ensure the high-quality delivery of daily administrative services (travel, catering, office supplies).
• Process Standardization: Lead the development and optimization of Standard Operating Procedures (SOPs) for all GA functions to ensure operational consistency and scalability.
• Financial Management: Own the departmental budget, tracking spending and implementing cost-saving measures through data-driven analysis.

Qualifications

Core Requirements

• Professional Experience: 4+ years in corporate administration, operations management, or project management.
• Negotiation Skills: Proven ability to manage vendor relationships and lead commercial contract negotiations with measurable outcomes.
• Communication: Excellent interpersonal skills; must be able to influence and coordinate across all levels of a global organization.
• Education: Bachelor’s degree in Business, Operations, or a related field.

Preferred Skills

• Lean Mindset: Interest or experience in applying Lean, 5S, or other continuous improvement methodologies to administrative operations.
• Project Management: Demonstrated ability to manage multiple projects simultaneously with strong attention to detail.

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