Front Office Administrative Operator

Business & Administrative Support is responsible for assisting general business operations by providing an array of administrative and data support activities.

The Medical Administration and Data job family supports the effective operation of a healthcare organization by managing administrative tasks, patient data, and medical records. This job family ensures the flow of information, maintaining patient confidentiality and supports clinical staff.

Responsibilities

• Answering Calls Promptly and Professionally

• Greet callers courteously.

• Identify the purpose of the call.

• Routing Calls

• Direct calls to the appropriate department or individual.

• Use a switchboard or phone system efficiently.

• Providing Information

• Offer basic information about the company, services, or procedures.

• Handle frequently asked questions.

• Managing Outgoing Calls

• Make calls on behalf of staff or departments.

• Follow up with customers or clients as needed.

• Maintaining Call Logs

• Record details of calls for reference or reporting.

• Note any issues or follow-up actions required.

• Assist with administrative tasks

Qualifications

• 1-3 years of Medical Office experience, highly preferred

• High School Diploma, GED or equivalent work experience, preferred

• Bilingual Spanish, required

• Experience with EMR systems, and technology

Location:

cCARE Murrieta

28078 Baxter Rd, Murrieta, CA 92563