Field Service Engineer - Abruzzo, Italy

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Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks.

This position is an exceptional opportunity to join Varian and the Varian Service team in achieving new victories against cancer, the ideal candidate is based in Abruzzo (Pescara area). As Field Service Engineer you will have an important role delivering high-quality onsite service to Varian’s customers in the Italian region. This role is ideal for someone with strong on-site customer support experience from the engineering sector that enjoys customer contact and takes great pride in providing excellent service. You will be joining a dedicated team of more than 50 people based across Italy.

Being Varian’s “face” towards the customer, it is vital that you enjoy customer contact, can interpret customer concerns and take immediate action. Each Field Service Engineer operates in a designated field service territory to represent Varian Medical Systems, and this requires a good level of professional communication with different teams, customers, management, sales and technical support.

Key Responsibilities

• Troubleshooting & Diagnostics: perform electrical, mechanical, and software troubleshooting to diagnose and resolve complex issues in radiotherapy equipment.
• Customer Support: provide both on-site (in-hospital) and remote technical support for radiotherapy accelerators.
• Maintenance & Repair: service, maintain, and repair accelerator equipment in full compliance with technical manuals, service instructions, and bulletins.
• Testing & Modification: utilize diagnostic tools and test equipment to conduct system checkouts, calibrations, and necessary modifications.
• Administrative Compliance: managing administrative duties efficiently, including accurate logging of timesheets, submission of expense and service reports, and completion of required training.

Qualifications & Requirements

• Experience: 6–10 years of hands-on experience as a Field Service Engineer working on customer sites.
• Technical Expertise: 6–10 years of proven background in electronic and electromechanical engineering, with expertise in using verification, checkout, and calibration equipment.
• Education: Technical background (e.g., secondary diploma from ITIS/IPSIA) and/or a degree in Electronic or Biomedical Engineering.
• Languages: Fluency in Italian with strong professional working proficiency in English.

Work Environment

• Location & Travel: Home-based position with up to 50% travel required to customer sites.

Compensation & Benefits

In accordance with our commitment to pay transparency and equal opportunity, we provide a clear breakdown of the financial package for this role:

• The position is regulated by the National Collective Labor Agreement CCNL Metalmeccanico.
• The base salary for this position typically ranges from € 37.000 to €49.000 gross per year.
• The final offer will be tailored based on your individual skills, experience and specific location.
• Performance Bonus: this role is eligible for a variable incentive plan linked to specific achievements
• Total Rewards: beyond the base pay, we offer a comprehensive benefits package including company car, health insurance and pension scheme.
• We are deeply committed to your growth, providing continuous learning opportunities with a dedicated budget for both technical advancement and soft skills development.

Have we sparked your interest in a challenging and exciting position in a global environment with a potential for development?

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Varian is required to comply with all local and applicable regulations that may be associated with vaccine requirements for certain roles.

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We envision a world without fear of cancer. Achieving this vision takes dedication and commitment from all of us, every single day. That's why we celebrate and value the distinctly beautiful and intersectional identities of each of our employees. We are a mirror of our patient-base, which allows us to innovate. Big ideas come from everywhere, and the best ideas are fostered by our unique individual experiences. At Varian, we encourage you to bring your whole self to work and believe your bold and authentic perspective will help to power more victories over cancer.

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