External Stakeholder Engagement (ESE) & Sponsorships Team Lead
Biogen
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Upgrade to Pro — $25/moAbout This Role:
As the External Stakeholder Engagement (ESE) & Sponsorships Operations Team Lead, you will be an integral part of the GBS CoE ESE and Sponsorship Team, playing a pivotal role in advancing our global, regional, and country-level ESE and sponsorship processes. Leading a dynamic team of 4-10 Analysts, you will collaborate closely with Engagement and Sponsorship Owners across various functions to streamline future engagements, optimize review processes, and bolster operational support. Your leadership will drive process improvements and ensure the smooth flow of services and information, ultimately aiming to meet and exceed service levels. This role enables you to build and maintain relationships with internal and external stakeholders, acting as a key resource and escalation point for stakeholders. By providing operational guidance and ensuring compliance, you will support the seamless execution of stakeholder engagements and sponsorship requests, contributing significantly to Biogen's mission.
What You’ll Do:
Lead and develop a team of Analysts, providing guidance and career development.
Optimize and oversee ESE & Sponsorship processes at all levels.
Act as a subject matter expert for the ESE tool, guiding team and stakeholders.
Ensure compliance with company policies and procedures.
Manage service delivery and maintain effective communication with all stakeholders.
Develop and implement process improvements and strategic initiatives.
Coordinate training and onboarding for new team members.
Manage project budgets and ensure timely closure of engagements.
Oversee contract management, from creation to finalization and storage.
Support project close activities with document collation and reconciliations.
Assist in audits and compliance monitoring, advising on procedural processes.
Lead continuous improvement efforts for ESE and sponsorship toolkits.
Who You Are:
You are a dynamic leader with a passion for process optimization and team development. Your ability to inspire and guide others is matched by your organizational skills and strategic mindset. You have a knack for building strong relationships and navigating complex situations with ease. Your proficiency in communication allows you to present complex information in an accessible manner.
Required Skills:
University degree or equivalent education and experience.
At least 4 years' experience in a fast-paced administrative or operational role, preferably in Pharma/Biotech.
Experience in people management or cross-functional project management.
Strong problem-solving and excellent communication skills.
Ability to manage ambiguity and complexity effectively.
Strong influencing and negotiation skills.
Excellent verbal and written communication skills in English.
Proficiency in workflow programs and MS Office tools.
Preferred Skills:
Experience with external stakeholder engagements and sponsorship processes.
Proficiency in other major EU languages.
Additional Employment Conditions
This role is in hybrid model of work.
Please note that the role requires a candidate to be a holder of work permit & residency in Poland.
#LI-Hybrid
About Biogen Poland:
Our Warsaw office is a complex hub for local, regional and global roles. Regardless our role and reporting line we’re driven every day by our unique purpose, working passionately to change the lives of patients affected by rare and devastating diseases. This is what gives us pride, inspires us and gives us fuel to push the boundaries of innovation. We represent over 30 nationalities and celebrate the strength that comes from differences in backgrounds, experiences, and perspectives. This commitment to fostering a supportive and inclusive workplace earned us a Great Place to Work Certificate and Best Places to Work Awards consecutively since 2021 in Poland and Europe. If our mission resonates with your heart and career aspirations, we’re inviting you to join our team.
About Global Business Services (GBS):
The Global Business Services (GBS) team transforms Biogen’s business processes, scaling global operations and fueling commercial growth and innovation. GBS adds value by delivering business solutions and support services through a global delivery model, operational transparency, and best practices. Aiming to be a world-class organization, GBS excels in people, solutions, execution, and partnerships, championing a continuous improvement culture recognized across Biogen. We form a great team of individuals with drive for innovation but also team players collaborating in the spirit of respect. And if you want to take your professional development in your own hands, this is a place for you. We give you a lot of opportunities for growth on a business and social ground.
Additional Information
Benefits
Competitive Total Rewards: Base salary is determined by your experience, skills, and internal equity, complemented by an annual bonus to recognize your performance and contributions.
Comprehensive Benefits for You and Your Family: Includes life insurance, pension program contributions, mental health resources, remote work allowance, and flexible work arrangements.
Learning, Growth & Recognition: Access professional development funding, training platforms, employee referral bonuses, opportunities to contribute to impactful projects at Biogen, and social activities.
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