Director, Veeva Clinical CTMS Lead

OVERVIEW:

At Pfizer, technology impacts everything we do. Our digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions, from research to manufacturing. As a Digital - Director Business Analyst, you will play a crucial role in improving patients' lives by digitizing drug discovery and development, identifying solutions, and making our work easier and faster. Your contributions will make a difference to countless lives, fostering a culture that promotes innovation and thrives on doing better for patients and healthcare.

ROLE SUMMARY:

This role will provide leadership and deep subject matter expertise in the drug development processes as well as associated change management and support activities for the Clinical Data & Information Sciences, Clinical Development & Operations system portfolio.  Incumbent will partner with Digital & Technology and functional lines within CDO to ensure timely system(s) data integrity and compliance.

Further, in this role, you will:

• Facilitate the integration of Clinical Data & Information Sciences solutions into business processes

• Collaborate with other leaders to define strategies, best practices, and sustainable solutions that ensure the quality of the content management systems.

• Drive innovation by leading a collaborative program of continuous improvement on scalable solutions within the organization

• Ensures that the company’s critical information and records stored within CD&O–owned repositories are managed in accordance with external regulations and internal processes, are protected and controlled over the long term and that data/content is available for critical business needs and is retained in accordance with established retention schedules.

• Determine strategies and implement infrastructure update improvements to enhance end user experience

• Participate in governance, change management, roadmap and budget planning activities for the portfolio of applications.

• Lead teams of Clinical Data & Information Sciences professionals and liaise with business and technical groups to define or gather business requirements, define new business and support processes or improve existing processes.

• Provides solutions to complex operations issues and communicate these solutions in an influential manner to relevant stakeholders resulting in appropriate decisions. 

• Coordinates participation in system release activities.

• Interface with strategic projects and services vendors to understand and influence projects and platforms direction, usability, features and performance to assist business efficiency and quality.

• Take maximum advantage of new technology by proactively engaging in partner groups to explore new solutions.

• Lead/facilitate development of solution test strategies and user acceptance testing approaches during system releases to ensure high quality WRD systemsServe as a subject matter expert and content interface for regulators plus provide Inspection Readiness consultation POC and provide in-room support during Inspections or Audits

BASIC QUALIFICATIONS:

• Bachelor’s with at least 8 years of experience or MBA/MS with at least 7 years of experience or PhD/JD with at least 5 years of experience or MD/DVM with at least 4 years of experience

• Demonstrated, basic knowledge of healthcare and/or pharmaceutical drug development environment and regulations.

• Understanding of Clinical Trial processes such as study startup, site management, site monitoring, and operational reporting

• Demonstrated customer relationship skills and capabilities and collaboration on teams.

• Demonstrated ability to perform in a cross-functional environment.

• Strong verbal, written communication and presentation skills.

• Ability to interface with international colleagues, understand the “big picture” in terms of potential implications of changes to systems and processes to sites and/or affiliates outside of home country/region

• Strong project management and organizational skills

• Ability to evaluate the quality of underlying data and its potential applications

• Exemplary relationship management skills, coupled with the ability to influence and negotiate outcomes

• Strong analytical, problem-solving, and planning capabilities

• Customer-oriented approach in work and solutions

PREFERRED QUALIFICATIONS:

• Master's degree with relevant pharmaceutical industry experience.

• Experience in leading cross-functional teams and managing large-scale projects

• Advanced knowledge of Veeva Clinical or other Clinical Trial Management Systems (CTMS)

• Strong understanding of regulatory requirements and compliance in the pharmaceutical industry

• Proven track record of driving digital transformation initiatives

• Ability to work in a fast-paced, dynamic environment and manage multiple priorities

• Strong leadership and team management skills

• Experience using common AI tools, including generative technologies such 
  as ChatGPT or Microsoft Copilot, to support problem solving and enhance 

 
Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.

NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS:

• The position's key function is operations. This may require unplanned work at night and/or on weekends.

ADDITIONAL DETAILS:

• Last date to apply is June 10, 2026

• Work Location Assignment: This is a hybrid role requiring you to live within commuting distance and work on-site an average of 2.5 days per week.

The annual base salary for this position ranges from $162,900.00 to $271,500.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

Information & Business Tech