Director, Strategic Account Liaison

Why Join Intellia? 

Our mission is to develop curative genome editing treatments that can positively transform the lives of people living with severe and life-threatening diseases. 

Beyond our science, we live our four core values: One, Explore, Disrupt, Deliver and feel strongly that you can achieve more at Intellia. We have a single-minded determination to excel and succeed together. We believe in the power of curiosity and pushing boundaries. We welcome challenging thoughts and imagination to develop innovative solutions. And we know that patients are counting on us to make the promise a reality, so we must maintain high standards and get it done. 

We want all of our people to go beyond what is possible. We aren’t constrained by typical end rails, and we aren’t out to just “treat” people. We’re all in this for something more. We’re driven to cure and motivated for change. Just imagine the possibilities of what we can do together.   

Team Leadership & Development 

• Build, lead, and mentor a high-performing team of Strategic Account Liaisons focused on activating treatment sites, building operational care pathways, and infusion capabilities to ensure pull-through and administration of Intellia therapies 

• Establish clear goals, performance metrics, and development plans to support team growth and success. 

• Foster a culture of collaboration, accountability, and continuous improvement. 

 Strategic Leadership 

• Define and drive the strategy for treatment site enablement, ensuring alignment with sales, medical, patient services, marketing, commercial operations, and market access 

• Develop a roadmap for treatment center activation, operational excellence, and long-term scalability. 

• Serve as a thought leader and internal advocate for treatment center needs  

Cross-Functional Collaboration 

• Partner with Sales, Medical Affairs, Market Access, Marketing, Commercial Operations, and Patient Services to ensure seamless treatment center activation and support. 

• Represent the treatment center function in leadership forums and strategic planning discussions. 

• Partner with commercial leadership to provide updates on performance and site activation 

Operational Excellence 

• Oversee the development and implementation of standardized processes for treatment center profiling, qualification, and training 

• Monitor treatment center performance and drive continuous improvement in key metrics such as turnaround time, compliance, and capacity utilization. 

• Ensure adherence to regulatory and quality standards across all treatment center activities. 

External Engagement 

• Build and maintain strong relationships with treatment center leadership, including C-suite, P&T committee members, pharmacy leadership, and revenue cycle managers. 

• Serve as a senior point of contact for escalations, strategic partnerships, and long-term planning with key institutions. 

• Represent the company at industry forums, conferences, and working groups related to treatment site readiness and enablement. 

Supervisory Responsibilities 

• Build and lead a new team focused on site and treatment center strategy and operations. 

• Optimize team structure, roles, and responsibilities to support current and future business needs. 

• Lead recruitment, onboarding, and development of team members. 

• Foster a collaborative, inclusive, and high-performance culture that encourages innovation and accountability. 

• Provide coaching, mentorship, and performance management to ensure team success and professional growth. 

• Collaborate with human resources to attract, hire, develop, and motivate top industry talent to ensure the highest performance standards.  

• Proven track record of successfully partnering cross functionally to build and lead the establishment of a new function and organizational capabilities.  

• Management and oversight of functional budget and resourcing  

• Proven track record of introducing novel, impactful approaches that challenge convention and accelerate the delivery of innovative therapies to patients.  

• Ability to engage with C-Level stakeholders 

• Project management and cross functional coordination experience 

• Ability to navigate complex health systems 

• Experience leading site activation in cell and gene therapy  

• History of engaging multiple internal and external stakeholders and building strong partnerships with them 

• Demonstrates outstanding verbal, written, and interpersonal skills with the ability to influence others and build strong relationships across a diverse stakeholder landscape.  

• Deep understanding of the stakeholder ecosystem within treatment sites including health systems, IDNs, and hospitals 

• Proven ability to lead teams, manage complex projects, and influence across a matrixed organization. 

• Experience launching and scaling capabilities for complex, high-cost, buy-and-bill therapies 

• Results-driven self-starter with a strong sense of accountability, performance orientation, and the ability to collaborate effectively across functional teams.  

• Organized and logical with a high degree of flexibility and adaptability   

• Comfortable navigating ambiguity and shifting priorities, with a high degree of flexibility to pivot as needed 

• Bachelor’s degree in life sciences, business, healthcare administration, or related field; advanced degree (MBA, MPH, PharmD) a plus. 

• 10+ years of experience in biotech/pharma, health systems, and treatment site activation for high-cost, buy and bill, HCP administered therapies, with at least 3–5 years in a leadership role. 

• Ideally, the candidate will have experience with one-time therapies