Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare.
Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide.
The Director of Product Management, Customer Workflows will play a critical leadership role in shaping how clinicians interact with our AI-based cardiovascular software products. This role owns the end-to-end customer experience, from image ingestion and EMR/PACS integration to intuitive case management and the delivery of critical clinical insights (like Roadmap, FFRct, and Plaque Analysis).
You will partner closely with engineering leadership for Customer Workflows to ensure our platform is seamless, scalable, and deeply embedded into the daily routines of healthcare providers. The ideal candidate possesses a deep understanding of the fast-evolving clinical workflows across radiology, cardiology, and Coronary Artery Disease (CAD) care, translating complex clinical needs into elegant, scalable software solutions while adhering to the highest standards of medical device compliance.
Key Responsibilities:
- Lead Workflow Product Strategy: Take ownership of the product vision and roadmap for all customer-facing workflow systems and integrations. Ensure these tools reduce friction for clinicians and align with our broader product strategy.
- Navigate the Broader AI Ecosystem: Stay ahead of how rapidly evolving, broader AI tools (such as generative AI for reporting, ambient clinical scribes, and predictive diagnostic co-pilots) are transforming daily clinical workflows. Ensure our product strategy anticipates and seamlessly integrates into these modernized, AI-augmented care pathways in radiology and cardiology.
- Clinical Domain Expertise: Act as the internal subject matter expert on evolving radiology, cardiology, and CAD care pathways. Deeply understand how physicians, technologists, and hospital IT staff interact with medical imaging, diagnostic reports, and patient data.
- Strategic Engineering Partnership: Work in lockstep with the Engineering (Customer Workflows) to define priorities, balance new feature innovation with technical debt, and ensure successful quarterly and long-range planning.
- Drive Interoperability & Integration: Define clear requirements for integrating our AI solutions into hospital IT ecosystems. Prioritize initiatives surrounding DICOM transfers, image ingestion, and HL7/FHIR integrations with major EMR/EHR and PACS vendors.
- Cross-Functional Collaboration: Lead by influence to collaborate closely with Engineering, Clinical, Design, Customer Success, and Marketing teams. Shape features that address real-world clinical workflow constraints and drive user adoption.
- Regulatory & Compliance Oversight: Ensure that all workflow and integration products meet the necessary medical device regulations (FDA, SaMD), security standards (HIPAA, SOC2), and compliance guidelines.
- Measure & Optimize: Define and track key product performance metrics for customer workflows (e.g., time-to-result, integration success rates, user engagement), using data to continuously refine the platform.
Skills Needed:
- Clinical Workflow Fluency: Deep understanding of hospital IT infrastructure and clinical workflows, specifically within cardiology, radiology, or cardiovascular imaging.
- Interoperability Expertise: Familiarity with healthcare interoperability standards (DICOM, HL7, FHIR) and experience guiding products that integrate deeply with enterprise clinical systems (PACS, EMR/EHR).
- Cross-Functional Leadership: Proven ability to lead without direct authority, aligning cross-functional teams around a shared product vision and driving successful outcomes.
- Strategic Problem Solving: Excellent ability to navigate tough tradeoffs using data and clinical insights, making pragmatic, well-reasoned decisions even in the absence of complete information.
- Exceptional Communication: Skilled in translating complex clinical and technical concepts effectively across both technical (Engineering) and non-technical (Commercial/Clinical) stakeholders.
- Customer-Centric Mindset: Deep empathy for the clinician experience, able to translate their daily challenges and feedback into actionable, intuitive product improvements.
Educational Requirements & Work Experience:
- Bachelor’s degree in Engineering, Computer Science, Life Sciences, or a related field (advanced degree is a plus).
- 8+ years of experience in product management within the healthcare technology space.
- Demonstrated experience building Software as a Medical Device (SaMD), digital health products, or clinical workflow solutions.
- Experience working in regulated healthcare industries, with a strong preference for backgrounds in medical imaging, cardiology, or enterprise healthcare integrations.
- Experience working directly in a clinical setting (e.g., hospital, imaging center, clinic) or a similarly related hands-on healthcare environment is a strong plus.
A reasonable estimate of the yearly base compensation range is $250,000 to $295,000 (for San Francisco Bay Area), cash bonus, and equity. #LI-Hybrid; #LI-IB1
Heartflow is an Equal Opportunity Employer. We are committed to a work environment that supports, inspires, and respects all individuals and do not discriminate against any employee or applicant because of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. This policy applies to every aspect of employment at Heartflow, including recruitment, hiring, training, relocation, promotion, and termination.
Positions posted for Heartflow are not intended for or open to third party recruiters / agencies. Submission of any unsolicited resumes for these positions will be considered to be free referrals.
Heartflow has become aware of a fraud where unknown entities are posing as Heartflow recruiters in an attempt to obtain personal information from individuals as part of our application or job offer process. Before providing any personal information to outside parties, please verify the following: A) all legitimate Heartflow recruiter email addresses end with “@heartflow.com” and B) the position described is found on our careers site at
www.heartflow.com/about/careers/.