Director, Market Access Performance Delivery

Director, Market Access Performance Delivery

Overview

Reporting to the Senior Director, Customer Engagement & Analytics (CE&A), the Director, Market Access Performance Delivery is responsible for operationalizing and sustaining the Market Access performance model across the portfolio. This role ensures that performance strategy is consistently executed, adopted, and leveraged to support Market Access decision-making across launches, in-line brands, and enterprise initiatives.

The Director, Performance Delivery enables Market Access by providing consistent, scalable performance execution across the portfolio. Operating at a cross-portfolio and cross-functional level, the role brings discipline, continuity, and coherence to how Market Access performance is executed and sustained over time.

This role serves as a critical translator between business needs and data and analytics partners, requiring a unique blend of Market Access expertise, analytics fluency, and operational leadership. The Director ensures that performance needs are clearly articulated, prioritized, and operationalized by aligning data, analytics, and insights with real-world Market Access decision-making.

Key Responsibilities:

• Execute the Market Access performance model by ensuring the right data inputs, analytics, and outputs are in place across launches and in-line brands.
• Support brands from 2–3 years pre-launch through post-launch by enabling consistent performance execution across the portfolio.
• Operationalize performance frameworks for consistent, repeatable use across Market Access.
• Enable proactive performance planning versus reactive, ad-hoc analytics support.
• Own customer data and analytics project execution strategy, including defining what data is needed and why.
• Serve as the primary connector across Market Access functions and data and analytics partners to ensure aligned execution.
• Lead execution of Market Access launch planning intelligence including payer and provider landscape monitoring, benchmarking, and KPI definition.

Basic Qualifications:

• Bachelor’s degree required.
• 5+ years of experience designing and implementing Market Access or Commercial pharmaceutical analytics, data, and/or strategy.
• Demonstrated experience operating in complex, matrixed environments with multiple stakeholders.

Preferred Qualifications:

• Strong understanding of payer, provider, and enterprise customer dynamics.
• Strong understanding of Market Access and Commercial data sources.
• Experience partnering with data and analytics teams to define requirements, prioritize work, and enable execution.
• Experience with modern analytics capabilities such as machine learning and AI.
• Demonstrated ability to influence without authority and manage competing priorities across brands and functions.
• Excellent written, verbal, and executive-level communication skills.

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Why GSK?

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GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

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