Description
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Job Description
The Future Begins Here
At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.
Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.
At Takeda’s ICC we Unite in Diversity
Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team
Role Objectives:
Lead GCM digital-content operations and analytics, including channel readiness, content dissemination, omnichannel performance measurement and continuous improvement
Translate approved Medical channel priorities into scalable operational plans, common measurement standards and actionable content and channel insights
Partner with Global Medical teams, Data Dissemination capabilities, LOCs, DD&T and Medical Excellence to run and enhance enterprise omnichannel capabilities
Key Responsibilities:
Digital Content & Omnichannel Leadership
Lead and develop the Omnichannel Operations & Analytics team and manage priorities, capacity and delivery
Oversee the publication and availability of approved Medical content across designated channels and platforms
Maintain dissemination calendar, asset status, links, metadata, channel readiness and operational dependencies
Coordinate digital-content operations across Scientific Communications, Congress, Medical Information, LOCs and external partners
Analytics & Optimization
Establish common measurement definitions, dashboards and recurring performance reports across Medical content channels
Analyze reach, engagement, reuse, format, timing and channel performance to identify meaningful trends
Translate performance findings into recommendations on content, channel mix, timing, reuse and user experience
Support testing and implementation of approved content or channel improvements and measure the resulting impact
Governance, Technology & Performance
Ensure channel operations comply with approved non-promotional content, privacy, consent, information-security and local-market requirements
Translate operational needs into platform, integration, access and reporting requirements for DD&T and other enabling teams
Coordinate with Medical Excellence on digital and AI governance, risk controls and approved use of emerging capabilities
Monitor service performance, data quality, adoption, delivery issues and improvement actions
Escalate scientific, channel-strategy, privacy, compliance or architecture decisions to the accountable Global Medical or enabling-function owner
Qualifications:
Experience: More than 9 years of related experience; more than 6 years in the biopharmaceutical industry; experience in Medical digital channels, omnichannel operations, content analytics, digital engagement or performance reporting; experience managing others and leading teams
Technical skills:
Strong knowledge of Medical digital channels, content dissemination and performance measurement
Experience with dashboards, analytics, content-management and channel-delivery platforms
Understanding of non-promotional communication, privacy, consent and technology-partner coordination
Education: A Medical, scientific, life sciences, analytics, digital communications, information systems, business or related degree is required; an advanced degree is preferred
Languages: Fluent English required; additional languages advantageous
BENEFITS:
It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:
Competitive Salary + Performance Annual Bonus
Flexible work environment, including hybrid working
Comprehensive Healthcare Insurance Plans for self, spouse, and children
Group Term Life Insurance and Group Accident Insurance programs
Employee Assistance Program
Broad Variety of learning platforms
Diversity, Equity, and Inclusion Programs
Reimbursements – Home Internet & Mobile Phone
Employee Referral Program
Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)
ABOUT ICC IN TAKEDA:
Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.
#Li-Hybrid
Locations
IND - Bengaluru
Worker Type
Employee
Worker Sub-Type
Regular
Time Type
Full time