DD&T Partner - Launch & Performance Excellence

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The Digital Business Partner reports to the DD&T Head of Digital Supply Chain. Job Description This role bridges business strategy and digital execution to advance launch readiness, artwork governance, commercial order intake, and performance management through trusted data, analytics, and process transformation. Acts as the strategic DD&T partner for our Global Artworks Team, GSC performance management & Launch Excellence team, aligning business priorities, operating model transformation, and digital capabilities. Serves as the Application Manager for the respective DD&T Supply Chain applications, ensuring reliable operations, clear ownership, and strong adherence to DD&T application management principles, in collaboration with the DD&T Architecture Council. Defines the technology roadmap, prioritizes investments, and enables scalable, compliant, and business-value-driven solutions, including AI-based capabilities that accelerate operating model transformation across launch, artwork, order intake, and performance processes. Serves as a trusted advisor to business leadership, influencing decisions across a complex global stakeholder landscape and shaping future-ready launch, artwork, commercial operations, and performance capabilities. Combines business partnership, domain expertise, and SAP-enabled transformation leadership to improve launch execution, artwork compliance, order intake effectiveness, performance visibility, and intelligent decision-making. How you will contribute: Lead the DD&T partnership for Launch Management, Artwork Management, Commercial Order Intake, and Performance Management, aligning business priorities, operating model transformation, and digital capabilities across strategic, tactical, and operational horizons. Shape the technology roadmap, guide investment decisions, and prioritize initiatives that deliver scalable, compliant, and business-value-driven solutions across launch execution, artwork workflows, commercial order intake, and performance management. Partner with business and DD&T stakeholders to define the target-state capability landscape and embed AI-based solutions that accelerate operating model transformation, improve compliance, and strengthen execution discipline. Serve as a trusted advisor to senior business leaders, translating priorities into decisions, delivery plans, and future-ready capabilities across launch, artwork, order intake, and performance management. Be an active member of the Global DD&T GSQ & PDT Digital Supply Chain team and support the development of the global DD&T strategy. Collaborate with the respective DD&T DSC Delivery Leads to ensure alignment on scoping, milestones, with a balanced funding consumption, to deliver the approved business objectives and priorities. Oversee service performance for launch, artwork, order intake, and performance solutions, ensuring internal teams and external partners deliver agreed service levels and business outcomes. Partner with the DD&T DSC Delivery & Service Manager, with a focus on improving the service level during the transition from implementation to regular support, as well as business-as-usual periods, with a focus on improving constantly application adoption. Translate critical business challenges into effective digital and AI-based solutions by improving data quality, process visibility, and decision support across launch, artwork, order intake, and performance workflows. Strengthen launch execution, artwork compliance, order intake effectiveness, performance visibility, and intelligent decision-making through modernization, standardization, and platform adoption. Balance local business needs with enterprise priorities for global harmonization, standardization, cybersecurity, and operational resilience. Build trusted relationships with senior DD&T stakeholders, strategic vendors, and service partners to enable execution, innovation, and continuous improvement. Support portfolio financial discipline by managing budgets, funding priorities, vendor scope, and cost optimization opportunities. Strengthen organizational capability through talent development, cross-functional collaboration, and the adoption of digital ways of working. Maintain Vendor relationship, and close collaboration with Procurement to set up MSA, SOWs, SaaS agreements for the services related to the owned applications. Ensure initiatives are delivered in line with enterprise frameworks, quality standards, and regulatory requirements, including QMS, SDLC, and ITPLC. Skills and qualifications CORE ELEMENTS RELATED TO THIS ROLE Proven experience in business partnering, portfolio prioritization, strategic planning, and service delivery within a complex DD&T environment. Strong expertise in launch management, artwork management, commercial order intake, and performance management processes, including workflow governance, compliance controls, intake standardization, KPI design, and business performance monitoring. Deep knowledge of visualization and data platforms in large enterprise environments, ideally including Qlik, Power BI, SAP BW, SAP DSC, SAP SAC, and related analytics and data modeling capabilities. Proven ability to translate business requirements into scalable technology solutions and lead cross-functional delivery across internal teams and external partners. Strong stakeholder management and communication skills, with the ability to influence senior business and DD&T leaders. Experience defining digital strategy, shaping target-state architecture, and aligning investments to measurable business value. Strong leadership skills, including team leadership, vendor management, and collaboration across matrixed organizations. Sound business and technology judgment, with the ability to challenge assumptions, drive change, and support effective decision-making. Experience operating in regulated, global, and transformation-driven environments, including modernization, harmonization, and large-scale IT change. Familiarity with agile delivery, product management, and continuous improvement practices. EDUCATION, BEHAVIOURAL COMPETENCIES AND SKILLS Bachelor’s degree required; an advanced degree in Information Technology, Supply Chain, Business, Engineering, or a related field is preferred. Significant experience in information technology, digital transformation, or enterprise applications, with strong exposure to analytics, reporting, and data-driven business process platforms. 5-7 years relevant experience in Pharma Life Science or similar industry is a plus Have a strong Supply Chain Business understanding Experience leading teams and managing third-party service providers in a global environment. Strong ability to assess emerging technologies and translate them into business opportunities, solution options, and implementation roadmaps. Demonstrated strength in stakeholder alignment, business needs analysis, customer focus, execution, and people leadership. Experience working with senior leaders and navigating cross-functional decision-making in complex organizations. Locations AUT - Wien - DC Tower Worker Type Employee Worker Sub-Type Regular Time Type Full time