CRM Specialist

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use.  I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description The Future Begins Here  At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.  Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.     At Takeda’s ICC we Unite in Diversity    Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team.     Salesforce Developer (3–7 Years Experience)  Job Summary  We are seeking an experienced Salesforce Developer with 3–7 years of hands-on experience in Salesforce configuration, customization, and system integrations using middleware platforms. The ideal candidate should have strong expertise in Apex, Lightning components, and integration frameworks, along with a solid understanding of Salesforce architecture and best practices.    Key Responsibilities  Design, develop, test, and deploy scalable Salesforce solutions.  Perform Salesforce configuration including:   Custom Objects, Fields, Page Layouts  Validation Rules, Workflows, Process Builder, Flow  Profiles, Permission Sets, Sharing Rules  Develop custom solutions using:   Apex Classes, Triggers, Batch Apex, Scheduled Apex  Lightning Web Components (LWC) and Aura Components  Visualforce Pages  Implement integrations between Salesforce and external systems using middleware platforms such as:  MuleSoft, Informatica, REST/SOAP APIs, Platform Events, Web Services  Develop and consume REST/SOAP APIs.  Handle data migration and data quality processes.  Write unit tests and ensure code coverage as per Salesforce standards.  Participate in code reviews and maintain technical documentation.  Troubleshoot and resolve production issues.  Collaborate with business analysts, architects, and stakeholders to gather and refine requirements.  Follow DevOps best practices including CI/CD and version control.    Required Skills & Qualifications  3–7 years of hands-on Salesforce development experience.  Strong knowledge of:  Apex, SOQL, SOSL  Lightning Web Components (LWC)  Salesforce Flows  Experience in Salesforce Sales Cloud and Service Cloud.  Strong experience in integration using middleware tools (e.g., MuleSoft, Boomi, Informatica).  Experience with:  REST & SOAP Web Services  OAuth and authentication mechanisms  JSON, XML  Knowledge of Salesforce deployment processes (Change Sets, DevOps tools).  Experience with Git-based version control systems.  Strong understanding of Salesforce governor limits and performance optimization.  Excellent problem-solving and communication skills.    Preferred Qualifications  Salesforce certifications such as:   Salesforce Platform Developer I / II  Salesforce Administrator  Experience with CI/CD tools, Salesforce Devops.  Experience in Agile/Scrum methodologies.    WHAT TAKEDA ICC INDIA CAN OFFER YOU:  Takeda is certified as a Top Employer, not only in India, but also globally. No investment we make pays greater dividends than taking good care of our people.  At Takeda, you take the lead on building and shaping your own career.  Joining the ICC in Bengaluru will give you access to high-end technology, continuous training and a diverse and inclusive network of colleagues who will support your career growth.  BENEFITS:  It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:  Competitive Salary + Performance Annual Bonus  Flexible work environment, including hybrid working  Comprehensive Healthcare Insurance Plans for self, spouse, and children  Group Term Life Insurance and Group Accident Insurance programs  Health & Wellness programs including annual health screening, weekly health sessions for employees.  Employee Assistance Program  5 days of leave every year for Voluntary Service in additional to Humanitarian Leaves  Broad Variety of learning platforms   Diversity, Equity, and Inclusion Programs  No Meeting Days  Reimbursements – Home Internet & Mobile Phone  Employee Referral Program  Leaves – Paternity Leave (4 Weeks), Maternity Leave (up to 26 weeks), Bereavement Leave (5 days)  ABOUT ICC IN TAKEDA:  Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.  As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.  #Li-Hybrid    Locations IND - Bengaluru Worker Type Employee Worker Sub-Type Regular Time Type Full time