Content Management

Work Location Assignment: Mexico City, Must be able to work from assigned Pfizer office 2-3 days per week, or as needed by the business

Role Summary

The Content Management plays a critical role in the EM Content Catalyst Center of Excellence (EM‑C3oE) by enabling the organization’s mission to set the standard for content production across Emerging Markets.

This role is accountable for ensuring content integrity, governance, reuse readiness, and operational excellence across the end‑to‑end content lifecycle. Acting as a guardian of content systems, metadata, and scientific accuracy, supports EM markets in achieving faster time‑to‑market, higher reuse rates, and consistent compliance.

The role directly contributes to the EM‑C3oE vision of scaling best practices, operationalizing reuse‑led content production, and enabling EM markets to operate high‑performing local production cells aligned to regional standards, including increasing reuse, standard tagging, and adoption of new technologies.

 

Key Responsibilities

Content Governance & Standards Enablement

• Lead content management governance for the EM‑C3oE, ensuring alignment with regional standards, Pfizer policies, regulatory requirements, and scientific accuracy.

• Act as a subject‑matter expert on tagging standards, content taxonomy, and metadata quality, ensuring all content is reusable, searchable, and compliant across EM platforms.

• Ensure consistent application of content, claims, and reference standards that underpin the EM‑C3oE operating model.  

End‑to‑End Content Lifecycle Management

• Manage the regional promotional content submission and approval process across Emerging Markets using Adobe Workfront, GCMA, CANVAS.

• Monitor approval workflows and proactively identify process optimization opportunities to reduce cycle time, effort, and rework.

• Support the evolution from content execution to content systems thinking, enabling content to be managed as scalable assets rather than isolated deliverables.

Reuse, Performance & Insights

• Track and analyze content timelines, reuse performance, and market consumption, ensuring clear and factual reporting for EM‑C3oE leadership.

• Support the EM‑C3oE objective of enabling EM markets to deliver high levels of reusable local content aligned to regional standards.

• Provide insights and recommendations to improve reuse adoption, tagging quality, and content performance.

Scientific Information & Content Integrity

• Supportthe identification, curation, and management of scientific and medical information, ensuring appropriate reference tagging and scientific rigor.

• Collaborate with medical, creative, and operations stakeholders to safeguard content quality and compliance throughout the lifecycle.

Collaboration & Operating Model Support

• Actively participate in the day‑to‑day operational management of the EM‑C3oE.

• Partner closely with the Content Catalyst Lead, Account Executive, EM Brand teams, and local markets to enable adoption of EM‑C3oE best practices.

• Contribute to the Center of Excellence’s role as a regional reference point and strategic enabler, not just a content production team.

 

Qualifications / Experience

• 3+ years of experience in the pharmaceutical industry.

• Bachelor’s degree in Pharmaceutical Sciences, Health Sciences, Life Sciences, or related field.

• Fluent English proficiency, written and verbal.

• Experience with medical information management and/or scientific publications preferred.

• Experience with digital or promotional content platforms (e.g., Workfront, DAMs, content management systems) preferred.

Skills & Competencies

• Strong scientific acumen and content quality mindset.

• High proficiency in content governance, metadata, and lifecycle management.

• Advanced organizational, prioritization, and process‑improvement skills.

• Strong analytical skills to interpret reuse, performance, and efficiency metrics.

• Excellent written and verbal communication skills.

• Ability to work effectively cross‑functional, multi‑market environment.

Strategic Impact

This role is a key enabler of the EM‑C3oE mission and 2026 vision, supporting:

• Faster time‑to‑market in EM

• Higher reuse and scalable content systems

• Strong governance and compliance by content

• Enablement of local EM production cells

• Adoption of AI‑enabled and next‑generation content workflows

EEO (Equal Employment Opportunity) & Employment Eligibility 

Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, or disability.

Medical