Cell Therapy Account Manager

The Cell Therapy Account Manager (CTAM) has primary responsibility for developing the relationship with Gilead/Kite’s Authorized Treatment Centers (ATCs) in Romania and serves as the ATC’s primary point of contact with Gilead/Kite. In this role, the CTAM is responsible for driving appropriate utilization of Gilead/Kite’s CAR T therapies within the account and ensuring the delivery of a seamless customer experience. To accomplish these goals, the CTAM will cultivate strong relationships with account stakeholders, coordinate all of Gilead/Kite’s activities within the ATC, develop strategic account plans and communicate the value of CAR T therapy to key account stakeholders. This position is field based.

Everyone at Gilead/Kite is grounded by one common goal – curing cancer. We are at the forefront of immunotherapy and engineered T cell therapy. Our personalized approach is what sets us apart. Unlike traditional pharmaceutical manufacturing, our therapies are not created on an assembly line. With CAR T-cell therapy, we are reengineering a patient’s own immune cells to fight cancer — one patient at a time. We also are entering a pivotal time in our history with multiple planned launches and evolving competitive dynamics on a global scale. That means a fast moving, constantly changing environment and innovative culture, where we make discoveries every day – discoveries that include our own capabilities and our individual potential.

Key Responsibilities

Develop Gilead/Kite’s relationship with the account

• Build and maintain account profile for each aligned ATC
• Develop significant business relationships with senior account level leadership (including C Suite), Thought Leaders (TLs) and other decision makers / key stakeholders
• Serve as primary point of contact for the ATC and collaborate with Gilead/Kite colleagues to create a streamlined, organized interface
• Identify and understand the needs of account stakeholders and collaborate with Gilead/Kite cross-functional colleagues (e.g. Market Access, Marketing, Medical Affairs, Quality) to find or develop solutions

Manage day-to-day operations within account, including:

• Coordinate all Gilead/Kite operational activities (e.g. site qualification, site setup, patient treatment)
• Manage compliance-related activities (e.g. periodic audits)
• Provide clinical instruction to clinical staff (e.g. AE Management Guide, Product Insert [PI])
• Oversee activities in patient treatment areas to ensure Chain of Identify (COI) per SOP protocols

Drive appropriate utilization within account

• Assess performance of Gilead/Kite’s therapies within account and develop and execute strategic account plans to drive appropriate utilization
• Working in close collaboration with Marketing and Medical Affairs, routinely meet with key ATC stakeholders to educate on the use of Gilead/Kite’s therapies and communicate the latest approved messaging and clinical data
• Maintain clinical expertise in basic principles of Hematology, Immunology, Non-Hodgkin's Lymphoma disease and treatment and Hematopoietic Stem Cell Transplantation

Support key Gilead/Kite strategic activities in Romania

• Provide Medical Affairs colleagues with appropriate feedback and insights from interactions with healthcare professionals (HCPs)
• Provide support at professional meetings, including staffing exhibits, reporting on scientific sessions and facilitating meetings with TLs
• Facilitate and provide timely feedback to appropriate Gilead/Kite management regarding account business trends, changes in the therapeutic landscape, industry issues and business opportunities
• Cultivate relationships and actively participate in grassroots advocacy / engagement activities within territory to align with regional and national initiatives
• Operate in compliance with all laws, regulations and policies that govern the conduct of Gilead/Kite activities

Basic Qualifications

• Demonstrated record of successful account management in large accounts (direct or indirect line leadership experience) and strong brand differentiation skills
• Deep clinical expertise in hematology / oncology disease and understanding of treatment landscape (3 - 5 years of experience)
• Strong clinical understanding of cell therapy and ability to manage complex treatment logistics
• Ability to appropriately access and handle business information in compliance with all applicable laws, regulations and / or Gilead/Kite policies
• Country / region specific exam / licensure requirements
• Requires at least 30-40% Travel

Preferred Qualification

• MBA or other related graduate level degree
• Demonstrated record of successful Oncology Account Management within academic setting