Associate Director, Medical Information

At Insmed, every moment and every patient counts — and so does every person who joins in. As a global biopharmaceutical company dedicated to transforming the lives of patients with serious and rare diseases, you’ll be part of a community that prioritizes the human experience, celebrates curiosity, and values every person’s contributions to meaningful progress. That commitment has earned us recognition as Science magazine’s No. 1 Top Employer for five consecutive years, certification as a Great Place to Work® in the U.S., and a place on The Sunday Times Best Places to Work list in the UK.

For patients, for each other, and for the future of science, we’re in. Are you?

This role will be primarily responsible for creating/updating/reviewing standard and custom response letters/ FAQs of response related to Insmed products as well as communicating the information to internal and external stakeholders. In addition, this role will train front-line Medical Information Call Center in Japan on disease state, product information, and medical information processes.

• Creates, updates, and reviews standard and customized response letters and FAQs containing information available from reliable sources, including published medical literature, recently conducted clinical trials and data analyses, changes in product labeling, and from recent changes in regulations

• Ensures that responses to unsolicited medical inquiries and requests for medical information from healthcare professionals are in keeping with Insmed’s Medical Information Standard Operating Procedures and in-line with Regulatory Authority regulations and local industrial standards

• Conducts advanced literature searches for education and incorporation into medical information letters

• Summarize literature, clinical protocols, and clinical study reports

• Responds to escalated medical inquiries from healthcare professionals

• Collaborate continuously with Medical Information Call Center

• Helps ensure that all information pertaining to adverse events or product complaints received are forwarded to Insmed’s Pharmacovigilance and/or Quality Assurance Department, respectively

• Support other activities in Global Medical Information, including Library Services and copyright

• Review commercial materials to ensure that the information is accurate, balanced and in line with both Global and local rules and regulations

Who You Are:

• Minimum of 7 years working in a Medical Information capacity at a pharmaceutical or biotech company, ideally in the area of Pulmonology and/or Infectious Diseases and/or orphan/rare diseases

• Thorough understanding of regulations, compliance and industry standards relating to communicating product information to HCPs and/or consumers

• Experience with products with orphan drug status is highly preferred

• Experience with inhalation products would be a plus

• Proficiency in medical writing, able to correctly understand, correctly interpret, and accurately communicate scientific data and statistical analyses

• Proven competency in utilizing literature search engines

• Strong understanding of the drug development process

• Demonstrated understanding of legal, regulatory and compliance policies

• Must have ability to meet tight deadlines and be efficient, detail oriented, flexible, and a self-starter

• Must have excellent communication and presentation skills (verbal and written / Japanese and English) with the ability to effectively present ideas and influence others that achieve desired results

• Demonstrated experience improving, developing and implementing new processes

• Flexible, diplomatic and able to effectively deal with ambiguity

• Highly organized with a strong attention to detail, clarity, accuracy and conciseness

• An uncompromising ethical standard and level of conduct are essential

• Proven ability to effectively work and thrive in a multi-cultural and cross-functional environment, while building strong relationships with all levels of people and teams as a team player

• Able to multi-task and prioritize projects

• Bachelor’s degree in life sciences required; advanced degree preferred

• Pharmacist license is a plus

• Must successfully exhibit Insmed’s five (5) core corporate values of: Collaboration, Accountability, Passion, Respect and Integrity; along with any other position specific competencies

• Individuals must demonstrate the ability to interact successfully in a dynamic and culturally diverse workplace

• Non-smoker

• Travel up to 10-20% (domestic and international), some of which will be overnight in nature

Life at Insmed

インスメッド日本オフィスは、国会議事堂を望む東京の中心部、溜池山王駅直結の好立地に位置しています。最新のワークスタイルに対応したフリーアドレス制を導入し、開放的で柔軟な働き方を実現しています。カフェエリアでは部門を超えた自由なコミュニケーションやコラボレーションを促進する空間を創り出しています。
日本法人の拠点として、患者さんにより良い医療をお届けするため、社員一同が一丸となって日々邁進しています。
社員一人一人の充実した働き方を実現するためのサポート：
• ワークライフバランスの実現
フレキシブルな勤務時間や充実した休暇制度
• 魅力的な報酬制度
退職金制度、株式報酬制度、従業員持株制度（ESPP）への参加機会
• キャリア開発支援
社内研修、外部研修プログラムの活用、LinkedIn Learning、業務に特化した専門研修
• 先進的な学習支援
AI搭載の学習ツール、社内リソースへのアクセスを支援するデジタルアシスタント
• グローバルの表彰制度や従業員リソースグループ活動
• ハイブリッドワーク環境の整備
場所や時差を超えたシームレスな協働を実現する最新テクノロジー、充実したIT支援体制

Current Insmed Employees: Please apply via the Jobs Hub in Workday.

Insmed Incorporated is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, age, or any other characteristic protected by law.

Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.

Insmed is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application   or interview process, please contact us by email at TotalRewards@insmed.com  and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

Applications are accepted for 5 calendar days from the date posted or until the position is filled.