Associate Director, Content & Digital Experience Capabilities – Solution Architecture & Engineering
Bristol Myers Squibb
This listing was originally posted on Bristol Myers Squibb's careers page. Formulate is an equal opportunity job aggregator and is not involved in the hiring process. Where salary information is estimated, it is derived from BLS industry benchmarks and may differ from actual compensation.
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Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
This position is the Content & Digital Experience Capabilities – Solution Architecture & Engineering Lead within the Commercialization BI&T organization. This role would be responsible for leading solution architecture & engineering for content & digital platforms that drives content management across Field (FTE, IVA) & Digital (Web, HOE, Social Media, Podcasts, 3rd Party Media etc.) engagement channels as well as designing & supporting implementation for content/engagement performance that drives next best action. This role would also drive the technology vision & own/manage the tech. architecture & innovation roadmaps that shape/influence the content & digital transformation. This role would also be responsible for continuous evolution to accelerate customer engagement & associated omni-channel metrics for content & digital channels. These would involve leveraging multiple, varied technologies as well as GenAI, AI/ML technology stacks. It would also warrant partnering with other Senior Architect(s) and Technical Leads on other teams from a systems integration’s standpoint. The responsibilities would go across both new technical activations & existing technical solutions.
The individual will primarily partner with WCx (OCx, ICDx & CMx) Leads, C-BI&T Leads, Digital & Production agency partners globally to architect new content & digital capabilities that have the greatest impact on the enterprise, set the right expectations, and ensure that C-BI&T resources are appropriately engaged to fulfill the intended business outcomes.
Key Responsibilities:
Qualifications & Experience
• Digital Marketing domain experience.
• Commercialization (Commercial + Medical) domain & especially Content & Digital Solutions experience.
• Excellent collaboration and communication skills, with the confidence to build strong partnerships & influence senior business leaders.
• Demonstrated technical thought leadership in the planning, design and execution of enterprise content & digital capabilities for commercialization business units.
• Expertise on software-development lifecycle methodologies including Agile, Lean, Waterfall etc.
• Hands-on technical experience with multiple implementations of content & digital platform capabilities.
• Demonstrated ability to lead & drive content & digital platform(s) architecture/innovation strategy.
• Ability to lead analysis of complex business needs and integrate those into actionable strategic technical plans.
• Is solution / user experience oriented with the ability to partner with & guide delivery team resources.
• Hands-on experience with ETL tools such as AWS Glue, Informatica and integration platforms such as Mulesoft or webMethods.
• Strong hands-on experience in web technologies (HTML, CSS, JavaScript, React.js etc.)
Strong hands-on experience of querying/programming languages such as SQL, SOQL, Python and JavaScript/JSON are an added advantage.
• Experience with Git, AI Predictive Solutions, AI Assistants e.g. ChatGPT, Claude etc. and strong understanding of IT processes like information/data architecture, data privacy reviews, cyber security reviews, risk assessments etc.
• Ability to manage business process analysis and improvement including cost benefit analysis/estimation and post implementation KPI metrics delivery.
• Ability to scan technical landscape for leading edge solutions and create business cases for new investments, including level of effort/ cost required to implement solutions & services, and managing the delivery process.
Other Experience
• Working knowledge of agile software-development lifecycle methodologies.
• Demonstrated ability to support a dynamic culture of innovation and continuous improvement.
• Potential to develop into an internally/externally recognized thought-leader for content & digital capabilities.
Required Qualifications
• Bachelor’s or Master’s degree in computer science or a related field with 10+ years of IT work experience.
• Hands-on work experience in a technical architect role (with ~7 years of experience in solution architecture for content & digital platforms) and understanding of architectural methodologies and best practices.
• 5-7 years of working experience with Content Platforms & Capabilities (Platforms such as Veeva, AEM / Capabilities such as MLR, DAM etc.), Digital Channels (Web, Chatbots, Social/Podcasts, HOE, 3PP media etc.) &
ETL tools such as AWS Glue, Informatica and integration platforms such as Mulesoft or webMethods.
• Familiarity with and awareness of the Pharmaceutical Industry.
• Capable of working cooperatively across boundaries and within a matrix to achieve results.
• Ability to deliver complex systems to one or multiple geographies and business units.
• Demonstrates strong presentation & influencing skills with key partners across functions/regions.
If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation Overview:
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include:
Paid Time Off
US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.
On-site Protocol
BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:
Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.
Supporting People with Disabilities
BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.
Candidate Rights
BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.
If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/
Data Protection
We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.
Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.
If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.
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