Associate Director, Capabilities & Contracting Systems Lead

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Capabilities and Contracting Systems Lead will provide strategic planning and functional leadership around enabling new capabilities and evolving existing capabilities to drive a simplified user experience internally, as well as seamless user experience externally. This global role will be a key contributor in providing data driven insights and resource optimization that directly impact the processes, vendors, training, outsourcing and platforms associated with Events and Meetings. Additional responsibility for supporting the management of Events & Meetings (E&M) compliance risk, working in partnership across the wider Strategic Risk Management team (SRM). This person will also assist and lead where needed on the streamlining of processes, systems, shaping policy, driving focus on HCP experience, and interacting with senior level BMS management.

Major Responsibilities and Accountabilities:

• Partner with worldwide Events & Meetings, Congress Management, IT, BCF, Compliance, Transparency and Procurement teams to define meeting capability needs that support meeting execution, improve operational efficiencies, and drive a superior customer experience at BMS meetings and events. (logistics and third party)

• Define near and long-term objectives to identify and enhance core capabilities around HCP experience, simplification, and usability for internal/external partners.

• Lead agenda and discussions with Senior Leadership Steering Committee meetings.

• Ensure partnership across worldwide market teams on requirements definition and prioritize areas of greatest impact.

• Establish governance model to support intake of requests and future enhancements. (including resource impact)

• Lead continuous improvement efforts and process harmonization across the global E&M level to evolve baseline capabilities, including process mapping exercises to ensure analytical rigor in process evaluation.

• Be an active partner to other areas of the SRM team as needed in areas such as data analytics, risk management etc. to help increase efficiency and oversight across the wider Law and Policy organization.

• Ensure successful training, rollout and adoption of new processes and capabilities across E&M systems.

• Provides point ownership for platforms/systems that are solely impactful for E&M eg CVENT and acts as E&M SME for other platforms/systems that are owned at the SRM level.

•  Develop and evolve Capability maturity model to evaluate and monitor key performance indicators across the global Events and Meetings team.

• Support design and deployment of HCP tools and processes.

• Partner with process and system owners in all areas involved in the HCP meetings and events experience.

• Manages system implementation of the Key Performance Indicators for HCP meetings to monitor outcomes and identify areas to improve the landscape.

• Manage the creation of Change Management and Training Materials as needed.

• Define skills and capabilities needed to drive productivity aligned to business need perform the operational day to day management of the contracting and payment team.

• Periodically review and identify opportunities for systems and process improvements, create value proposition to drive further efficiencies that drive greater contract throughput and/or improvements in compliance/risk mitigation.

Qualifications

Minimum Requirements

• Minimum education of a bachelor's degree in business, engineering or related field is required, master's degree preferred.

• Minimum of seven (7) years of professional experience in pharmaceutical or consulting supporting enterprise systems and large-scale process and system related change initiatives.

• Demonstrated ability to take a strategy and develop/run large scale multi-function, multi-year enterprise projects including people, process, technology, policy.

• Experience leading or supporting global initiatives from concept through close-out.

• Manages multiple complex projects and processes across global diverse matrix teams.

• Strong knowledge analyzing business processes, issues and training others.

• Expertise in SAP functional areas utilized by BMS.

• Demonstrates ability to deal with unstructured, relatively difficult assignments that will require effective communication and organization skills.

• Expertise of Global HCP processes in order to act as Subject Matter Expert across the following areas: Contract Management; Payment Management; Meeting Management; Reporting / Data Analytics; Legal / Regulatory / Compliance Needs

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Princeton - NJ - US: $149,860 - $181,589

The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee’s work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. 

Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
 

Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:

• Health Coverage: Medical, pharmacy, dental, and vision care.

• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).

• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.

​Work-life benefits include:

Paid Time Off

• US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)

• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays

Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.

All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.

R1601950 : Associate Director, Capabilities & Contracting Systems Lead