Title:
Account Director, Health Systems, Rare Disease
Company:
Ipsen Biopharmaceuticals Inc.
About Ipsen:
Ipsen is a mid-sized global biopharmaceutical company with a focus on transformative medicines in three therapeutic areas: Oncology, Rare Disease and Neuroscience. Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K, we tackle areas of high unmet medical need through research and innovation.
Our passionate teams in more than 40 countries are focused on what matters and endeavor every day to bring medicines to patients in 88 countries. We build a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact. At Ipsen, every individual is empowered to be their true selves, grow and thrive alongside the company’s success. Join us on our journey towards sustainable growth, creating real impact on patients and society!
For more information, visit us at https://www.ipsen.com/ and follow our latest news on LinkedIn and Instagram.
Job Description:
The Rare Health System Account Director serves as the Rare Disease Business Unit’s strategic lead for priority healthcare organizations across the Rare Disease Liver portfolio. This field-based role develops and executes Rare Disease specific account strategies focused on improving patient diagnosis and treatment pathways, referral and care coordination and access to Ipsen’s Rare Liver Disease treatments.
The Account Director builds long-term partnerships with Integrated Delivery Networks (IDNs), academic centers of excellence, and other priority organized customers by identifying shared clinical, operational, and care-delivery priorities. Working with Rare Disease cross-functional and external stakeholders, the Account Director coordinates account-level execution, supports improvements in the customer journey and strengthens Ipsen’s position as a trusted Rare Disease strategic partner.
Success requires a deep understanding of the Rare Disease account ecosystem, including decision-making structures, diagnostic and referral pathways, patient and customer journeys, sites of care, treatment workflows, and key internal and external influencers. The Account Director translates these insights into coordinated Rare Disease account plans, measurable objectives, and prioritized actions that support appropriate diagnosis and treatment initiation.
WHAT - Main Responsibilities
Account Strategy & Planning
- Assess and diagnose barriers across the Rare Disease patient journey — referral, diagnosis, treatment access and initiation including clinical, operational, access, and business environment.
- Develop and maintain Rare Disease-specific account profiles, needs assessments, and coordinated account plans that align customer priorities with approved franchise and brand objectives.
- Identify and prioritize opportunities using customer insights, market dynamics, and quantitative and qualitative data.
- Establish Rare Disease account objectives, milestones, success measures, and action plans.
- Partner with Value & Access when identified account barriers involve product coverage, formulary policy, reimbursement, pricing, contracting, or economic evidence.
Customer Engagement and Strategic Partnership
- Build trusted relationships in collaboration with Ipsen cross-functional partners across executive, clinical, operational, and care-delivery stakeholders relevant to the Rare Disease patient journey.
- Engage account stakeholders to understand their strategic priorities, goals, challenges, and measures of success, and identify compliant opportunities for shared strategic priorities that benefit patients, providers and the health system.
- Facilitate strategic collaboration around patient diagnosis, referral, treatment access and care pathways, multidisciplinary coordination, and treatment delivery, using approved resources and in accordance with applicable policies.
- Strengthen Ipsen’s position as a Rare Liver Disease partner by sharing relevant insights and approved information that support appropriate patient identification, navigation, and delivery of care.
Cross-functional orchestration
- Serve as the Rare Disease Business Unit lead for coordinated planning and execution within priority health-system accounts.
- Lead Rare Disease-specific account planning, establishing shared objectives, roles, milestones, and communication routines with relevant partners.
- Coordinate Rare Disease resources and mobilize appropriate cross-functional partners without direct authority, prioritize approved resources and initiatives based on customer need, strategic fit, and potential patient and business impact.
- Ensure Rare Disease account insights inform relevant internal strategies and programs.
Insights, Measurement, and Impact
- Capture, synthesize, and communicate actionable customer and account insights to inform strategies.
- Establish and monitor progress against appropriate Rare Disease account objectives.
- Evaluate the effectiveness of Rare Disease account strategies and adjust plans and Rare Disease resources accordingly.
- Communicate results, patient journey barriers, emerging opportunities and account-level learnings to strengthen internal alignment and long-term customer partnerships.
- Ensure that all planning, engagement, information sharing, and execution utilize approved materials and comply with applicable policies and requirements.
HOW - Knowledge & Experience
Knowledge & Experience (essential):
- At least 8 years of relevant work experience which could include sales, marketing, medical devices, or healthcare field. Specialty therapeutics/Rare Disease experience is a strongly preferred.
- Demonstrated strategic account management experience with health systems, IDNs, academic medical centers, hospitals, or large specialty-provider organizations.
- Strong understanding of health-system operations, organized customer decision-making, care-delivery models, value chain, formulary processes, coverage and reimbursement, and medical and pharmacy benefit dynamics.
- Demonstrated experience developing and executing comprehensive account strategies, needs assessments, stakeholder plans, and cross-functional action plans.
- Ability to synthesize qualitative and quantitative information from multiple sources, challenge assumptions, identify strategic opportunities, and translate insights into clear recommendations and account plans.
- Demonstrated ability to build trusted relationships and communicate credibly with senior executives, clinical leaders, key opinion leaders, and other complex customer stakeholders.
- Proven ability to mobilize cross-functional partners, lead without direct authority, manage competing priorities, and deliver results in a highly matrixed environment.
- Strong executive presence, written and verbal communication, presentation, and interpersonal skills.
- Working knowledge of healthcare data and business analytics tools, with the ability to apply insights to account strategy and decision-making.
- Ability to travel in accordance with the requirements of a field-based role, including convenient access to a major airport.
Education / Certifications
- Bachelor’s Degree or Equivalent,
- Scientific Degree and/or MBA strongly preferred.
Compensation
The annual base salary range for this position is $162,000 - $236,500
This job is eligible to participate in our short-term incentives program. At Ipsen we are proud to offer a comprehensive employee benefits package, including 401(k) with company contributions, group medical, dental and vision coverage, life and disability insurance, short- and long-term disability insurance, as well as flexible spending accounts. Ipsen also provides parental leave, paid time off, a discretionary winter shutdown, well-being allowance, commuter benefits, and much more.
The pay range displayed above is the range of base pay compensation within which Ipsen expects to pay for this role at the time of this posting. Individual compensation within this range depends on a variety of factors, including, but not limited to, prior education and experience, job-related knowledge and demonstrated skills.
We are committed to creating a workplace where everyone feels heard, valued, and supported; where we embrace “The Real Us”. The value we place on different perspectives and experiences drives our commitment to inclusion and equal opportunities. When we include diverse ways of thinking, we make more thoughtful decisions and discover more innovative solutions. Together we strive to better understand the communities we serve. This means we also want to help you perform at your best when applying for a role with us. If you require any adjustments or support during the application process, please let the recruitment team know. This information will be handled with care and will not affect the outcome of your application. Ipsen is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.