Working Student (x|f|m) Generative AI & Process Automation – on site

We are looking for a Working Student (x|f|m) Generative AI &amp; Process Automation for the BPM Customer Engagement department at Sartorius Corporate Administration GmbH. <br>You are eager to gain hands‑on experience in how AI and automation transform modern IT service processes? In this working student role, you will support our team in developing a knowledge‑driven, AI‑enabled ticketing and support process while collaborating closely with IT, BPM and other stakeholders across the organization.<br>This position is available for part-time on site at our headquarters in Göttingen with the opportunity to work some days remotely.<p style="text-align:inherit"></p><p style="text-align:inherit"></p><p><b>Grow with us – Your Responsibilities</b></p><ul><li><p>Supporting the analysis of ticket and incident processes and contributing to the identification of initial automation opportunities</p></li><li><p>Contributing to the design of user journeys for future AI‑supported service experiences</p></li><li><p>Assisting in collecting, structuring and preparing knowledge sources such as training materials, Knowledge Articles and transcripts</p></li><li><p>Contributing to the development of simple prototypes and workflows using generative AI tools and automation platforms</p></li><li><p>Assisting with system and data integrations through APIs or basic scripting (Python, optional SQL)</p></li><li><p>Conducting initial prompt optimizations, quality checks and documenting results as part of the development cycle</p></li><li><p>Supporting KPI preparation, A/B testing and usage and quality insights for evaluating automation and AI effectiveness</p></li></ul><p></p><p></p><p></p><p><b>What will convince us</b></p><ul><li><p>Enrolled student in Computer Science, Information Systems, Data Science, Engineering or a business degree with a digital/IT focus</p></li><li><p>Initial experience with generative AI tools or automation platforms</p></li><li><p>Basic programming or scripting knowledge (e.g., Python) and familiarity with APIs/JSON; SQL is a plus</p></li><li><p>Confident handling of Microsoft 365 tools such as Teams, SharePoint or the Power Platform</p></li><li><p>Strong analytical and structured working style with an interest in process improvement</p></li><li><p>Motivation to turn ideas into quick prototypes and iterate rapidly</p></li><li><p>Collaborative mindset and confident communication with IT and business stakeholders</p></li><li><p>Proactive, open to new technologies and pragmatic in problem‑solving</p></li><li><p>Fluent in English and German</p></li></ul><p></p><p></p><p></p><p><b>What we offer</b></p><p>As a growing global life science company, stock listed on the MDAX, Sartorius offers a wide range of Benefits:</p><ul><li><p>Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings</p></li><li><p>Large, modern campus: Open office spaces, terraces, company restaurant with vegetarian and vegan options, cozy Italian bistro with ice cream sales, fitness studio and daycare center</p></li><li><p>Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, &#34;buddy&#34; as point of contact</p></li><li><p>Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network</p></li></ul><p></p><p></p><p>We support diversity and inclusion and welcome applications from people of all nationalities, genders, sexual orientations, religions, ages, disabilities and cultural backgrounds.</p><p></p><p><b>About Sartorius </b></p><p></p><p>Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide. </p><p></p><p>We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.</p><p></p><p>Join our global team and become part of the solution. We are looking forward to receiving your application. <br /><a href="https://www.sartorius.com/careers" target="_blank">www.sartorius.com/careers</a></p>