Working Student (m/f/d) CX Metrics

Job Description

We are currently looking for a working student (m/f/d) to join our Customer Experience department in Munich – starting immediately for a minimum of 6 to 12 months.

Your tasks

• Supporting the team with Customer Experience Measurement related tasks.

• Working on data analysis, dashboard creation and technical troubleshooting to create a solid basis for successful insights creation.

• Collecting requirements from internal stakeholders to guarantee high quality CX Measurement for the German market.

• Bringing local and global technology standard and measurement practices together.

• Supporting colleagues on tools, tagging, technical set-up and documentation.

Your profile

• You are enrolled in a bachelor's or master's program in software development, data/ analytics or communications. 

• You have a basic understanding of software development, analytics and/ or measurement.

• You have strong interest in learning new technical skills and helping team to grow in that area.

• You are open to feedback and work independently, structured, and conscientiously.

• You have very good English skills.

• You enjoy working in agile, cross-functional teams and like contributing to end-to-end product workflows.

Your prospects:

• Exciting insights into a pharmaceutical site with excellent future prospects

• A pleasant working environment in a young, interdisciplinary team with flexible working hours

• Good pay

• Additional benefits and perks

• Flexible working hours during exam periods, as well as the option to work longer hours during the semester breaks

We are proud to be a company built on the values of our diverse, talented and dedicated employees. The fastest way to drive innovative developments is to bring together different ideas in an inclusive environment. We encourage our colleagues to discuss their ideas objectively and tackle problems together. We see ourselves as an equal opportunities employer and are committed to promoting inclusive, diverse workplaces.

People with severe disabilities and those of equivalent status will be given preference in recruitment where equally qualified.

FutureTalentGermany

Required Skills:

Business Communications, Communication Management, Customer Experience Management, Data Analytics, Database Management, Data Entry, Document Management, Email Management, File Management, Learning New Technologies, Office Management, Project Coordination, Researching, Systems Troubleshooting

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Intern/Co-op (Fixed Term)

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Hybrid

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

08/31/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.